Melissa Steffy

Great service been a customer for over 20 years and have 3 BMW’s in family. Have bought numerous cars from Herb Chambers and get my cars always serviced there. 3 BMW’s in family. Have bought numerous cars from Herb Chambers and get my cars always serviced there. More

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Great service. Hadi Eslami, a client advisor, is professional, very friendly and helpful. If you want to buy a BMW, go to Herb Chambers BMW of Boston. The showroom Hadi Eslami, a client advisor, is professional, very friendly and helpful. If you want to buy a BMW, go to Herb Chambers BMW of Boston. The showroom looks modern, very clean and spacious. The waiting area is comfortable and the bathroom is clean. I just got an iX. Very, very happy! More

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My 5th BMW and 4th from Herb Chambers! Hadi is outstanding -very customer-focused! It feels like family. They also took back my rental from a previous accident and returned it to Enterp Hadi is outstanding -very customer-focused! It feels like family. They also took back my rental from a previous accident and returned it to Enterprise. So easy! More

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Steven was just awesome. He took the time to show me various cars and options and never pressured me for a sale. Everyone in the dealership was professional and nice. Ulti He took the time to show me various cars and options and never pressured me for a sale. Everyone in the dealership was professional and nice. Ultimately, other dealers wanted my business, but Steven really earned it! Just a great experience!!!! More

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Great customer focus from the sales through service teams. Special Shoutout to James Gibbons for exceptional service. teams. Special Shoutout to James Gibbons for exceptional service. More

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Being a customer of Herb Chambers BMW of Boston for over 25years has been one of most greatest experience of all time. 25years has been one of most greatest experience of all time. More

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Impeccable and prompt service by my advisor, Julieth and Jose who took my car in. Jose who took my car in. More

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I showed up at Herb Chambers BMW of Boston with my wife and 2 young kids on a Saturday. Saying they took care of us is an understatement. From our amazing sales advisor Steven Petrucci to his sales manager and 2 young kids on a Saturday. Saying they took care of us is an understatement. From our amazing sales advisor Steven Petrucci to his sales manager Jasper and not to forget his General Manager Mrs Steffy that welcome us shortly after we walked in. I walked in there frustrated for still being on the waitlist at another dealer after ~9 months to walking out of there with my dream car. This place is full of great an great cars, but yet at the end of the day, it is filled with great people that truly care and take the time and this is what makes the difference. More

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We recently made a purchase at Herb Chambers. While the deal initially met with a few challenges unique to our vehicle, I was extremely impressed by the efforts expended by Badis Omar, Melissa a While the deal initially met with a few challenges unique to our vehicle, I was extremely impressed by the efforts expended by Badis Omar, Melissa and the rest of the team to consummate the deal with terms that were very acceptable to me. I would not hesitate to contact Badis and the team again for our next purchase. More

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The team is always responsive, polite, and helpful. James is great. He explains the options and works quickly to get you in and out fast. I️ also appreciate the regular communication. I️ highly rec James is great. He explains the options and works quickly to get you in and out fast. I️ also appreciate the regular communication. I️ highly recommend the dealership and service department! More

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