Herb Chambers BMW of Boston

I have leased a new BMW with European delivery every three years for the past nine years from Herb Chambers working with Kevin Bugbee on all three cars. Kevin has been attentive and accommodating - tes three years for the past nine years from Herb Chambers working with Kevin Bugbee on all three cars. Kevin has been attentive and accommodating - testing cars, accompanying me to the storage lot to look at colors, and working with BMW European delivery to finalize paperwork and innumerable details. Service at Herb Chambers is also excellent - with loaner cars available when needed and a car wash included with service. It is heartening that a large urban auto dealer can still deliver the personalized service that I have found with this dealer. More

Kevin is a true professional. He took the time and effort to make sure I was taken care of. Highly recommend you asking for Kevin when visiting Herb Chambers of BMW Boston effort to make sure I was taken care of. Highly recommend you asking for Kevin when visiting Herb Chambers of BMW Boston More

Great service! My car was delivered to me by Kevin and took tome to set up my Bluetooth and go over anything else that I needed. The pricing for the car was better than the other dealerships and I didn't took tome to set up my Bluetooth and go over anything else that I needed. The pricing for the car was better than the other dealerships and I didn't have to haggle. More

I bought a BMW X1 in June'13 and I had a very nice experience with Herbs chambers. I was helped by the sales executive 'Sheraz' and he is a real professional. Unlike other typical car showrooms, there experience with Herbs chambers. I was helped by the sales executive 'Sheraz' and he is a real professional. Unlike other typical car showrooms, there was absolutely no pressure on me to decide the same day or pay a deposit to 'put a hold' on the car after the test drive. I feel its a nice thing to give freedom/time to the buyer as this is not a small amount of money. I also would like to mention my experience on car delivery as well. It was raining heavily on the day of delivery and Sheraz was nice enough to keep the car inside the showroom until I showed up to prevent it from getting 'dirty' (though I showed up a little late). They did not have 'all weather mats' and I was given the carpet mats with a promise that they'll call me as soon as the all weather mats become available. With no follow up, I get an email the following day to come collect the mats. When I went there, Sheraz helped me with the mats as well as my questions on the iPod connectivity (he even gave me an extra cable for free!). When we buy the next car for my wife, I'll definitely go back to Herb chambers again! More

I have worked with Kevin for the last 12 years and bought all my BMWs from him. He provides excellent customer service, attends to my special requests and even delivered my car to me. I will continue to work all my BMWs from him. He provides excellent customer service, attends to my special requests and even delivered my car to me. I will continue to work with Kevin Bugbee for years to come. More

Kevin is always professional helpful efficient and fun to work with! I have leased 4-6 cars with him for my self and 3 for my parents over the years and have worked with Kevin every time! I have referr work with! I have leased 4-6 cars with him for my self and 3 for my parents over the years and have worked with Kevin every time! I have referred friends also to work with him on a lease or purchase of a BMW. I think the Quantity of cars over the years, speaks for itself as to my overall satisfaction with the experience. Kevin even facilitated the Purchase of a Range Rover truck for my Business when I needed one. Jim Gauthier More