Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Boston
Boston, MA
2,497 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,497 reviews
December 15, 2022
Service team was very professional and fast! Higor listened and made sure my service requests were addressed. Top marks! Higor listened and made sure my service requests were addressed. Top marks! More
by Margaret
Employees Worked With
December 15, 2022
Outstanding and prompt service! Will accommodate even last minute issues! Always offer the most honest advice regarding repairs and maintenance!Pan Will accommodate even last minute issues! Always offer the most honest advice regarding repairs and maintenance!Pan More
by pan vokonas
December 14, 2022
Great experience. I was able to take advantage of some rebates, and got a fair deal on a new X3. I put in an order for delivery in Feb 2023, but a demo became availabl I was able to take advantage of some rebates, and got a fair deal on a new X3. I put in an order for delivery in Feb 2023, but a demo became available and Steven was able to get me in that for a better deal than the car that I'd ordered . . . and instant gratification has no price! I highly recommend working with Steven - he's super nice, and is not a high pressure salesperson, which I appreciated; he's interested in getting you into the car that YOU want. This is the first time I bought a vehicle from Herb, and it was probably the best car buying experience that I've had. More
by johnmk664
Employees Worked With
Steven Petrucci
December 14, 2022
Badis was awesome he is very knowledgeable and was extremely helpful throughout our purchase process and we were happy doing business with him. extremely helpful throughout our purchase process and we were happy doing business with him. More
by Nevine Rofail
Employees Worked With
Badis Boussetta
December 13, 2022
We recently made a purchase at Herb Chambers. While the deal initially met with a few challenges unique to our vehicle, I was extremely impressed by the efforts expended by Badis Omar, Melissa a While the deal initially met with a few challenges unique to our vehicle, I was extremely impressed by the efforts expended by Badis Omar, Melissa and the rest of the team to consummate the deal with terms that were very acceptable to me. I would not hesitate to contact Badis and the team again for our next purchase. More
by GSC
December 13, 2022
The BEST customer service I've ever seen from a car dealer. They are extremely professional, courteous, helpful and they keep you informed the entire way about the condition of your car and what needs dealer. They are extremely professional, courteous, helpful and they keep you informed the entire way about the condition of your car and what needs to be done. Obviously the prices are higher than a local dealer, but their work is top notch! More
by jhdevoy
December 10, 2022
Higor is great! He is always very helpful with his excellent knowledge base. Additionally, he is never pushy, leaves the final decision to the client for peace of mi He is always very helpful with his excellent knowledge base. Additionally, he is never pushy, leaves the final decision to the client for peace of mind. More
by lemanyel
Employees Worked With
December 09, 2022
The team is always responsive, polite, and helpful. James is great. He explains the options and works quickly to get you in and out fast. I️ also appreciate the regular communication. I️ highly rec James is great. He explains the options and works quickly to get you in and out fast. I️ also appreciate the regular communication. I️ highly recommend the dealership and service department! More
by CM-Boston
December 08, 2022
My experience with Badis Boussetta was amazing! He is the best! He made the process really smooth and helped every step of the way. He knows what he is doing. Great service! He is the best! He made the process really smooth and helped every step of the way. He knows what he is doing. Great service! More
by Tiziana
