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Herb Chambers BMW of Boston
Boston, MA
2,154 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,154 reviews
Helpful October 05, 2021
The service was fine in that they did what they were supposed to do. But there were many issues: 1. They took 36 hours to change a tire that they told me they had in stock. 2. They told me my car w supposed to do. But there were many issues: 1. They took 36 hours to change a tire that they told me they had in stock. 2. They told me my car was being worked on and would be ready by 630. I arrived at 6 and told them. They told me they would let me know when it was ready before they closed. They closed without telling me leaving me stranded without a ride until an employee helped me get a loaner. 3. I complained the next day about 2 and no one seemed to care. So, while I’ve had good service in the past, this was awful service. Hopefully it is not predictive of future service. More
by Josh
Employees Worked With
October 04, 2021
Sale agent very good from start to find the car and pick up the car too, up the car too, More
by timmytsang8
Employees Worked With
October 02, 2021
Ahmed was very professional, he knows the case very well and was very helpful and always available. He help us a lot in our project! Omar was also a very good professional and with a lot of value added and was very helpful and always available. He help us a lot in our project! Omar was also a very good professional and with a lot of value added More
by Matthieu
October 02, 2021
I had an excellent experience at the BMW dealership where my advisor was Higor . All the work was done very fast and professional. my advisor was Higor . All the work was done very fast and professional. More
by Rachel
Employees Worked With
October 01, 2021
We loved working with Badis for our X5 purchase. He’s quite knowledgeable about the features and options available on various models. He made the transaction easy for us during an otherwise stressful tim quite knowledgeable about the features and options available on various models. He made the transaction easy for us during an otherwise stressful time. I recommend him and will look to him again for future sales. Thanks Badis! More
by msk368
Employees Worked With
Badis Boussetta
October 01, 2021
James made the service experience extraordinary. I didn’t have to think about anything. He informed me of status proactively, explaining things , and represented the dealership with class. Herb Chambers is have to think about anything. He informed me of status proactively, explaining things , and represented the dealership with class. Herb Chambers is fortunate to have James as a team member. More
by Massiez
Employees Worked With
September 30, 2021
Mark keohane is a 12 on a 1-10 scale,extreley nice and very helpful very helpful More
by Marshall.spitz
September 28, 2021
Badis exceeded expectations. This was our first BMW purchase and we were lucky enough to have Badis’ guidance and knowledge. Badis is always responsive and professional and helped us pick our dream BMW purchase and we were lucky enough to have Badis’ guidance and knowledge. Badis is always responsive and professional and helped us pick our dream BMW. More
by Tyler
Employees Worked With
Badis Boussetta
September 28, 2021
Hadi was extremely helpful in getting me into the right BMW. I really appreciate his hard work. He is a pleasure to work with and went above and beyond. BMW. I really appreciate his hard work. He is a pleasure to work with and went above and beyond. More
by S.Wilder
Employees Worked With
