Herb Chambers BMW of Boston

The sales team was super helpful and understood my needs. Highly recommend, Hadi in particular! Highly recommend, Hadi in particular! More

Abdou did everything he can to find me the car I like. He is very responsive and considerate to all my requirements. It was a great car purchase experience. He is very responsive and considerate to all my requirements. It was a great car purchase experience. More

Staff are respectful and willing to help you. Even if you do not have an appointment, just call them or talk to them and they’ll help you. Even if you do not have an appointment, just call them or talk to them and they’ll help you. More

Service Dept is the best ever! compared to other dealers, the best service dept is due to the manager Matt Krappe … he is the only reason I bring my car for service at Chambers… compared to other dealers, the best service dept is due to the manager Matt Krappe … he is the only reason I bring my car for service at Chambers… More

Hadi is the very BEST! I'm not always comfortable with change, but everyone at Herb Chambers BMW made it all so painless. I love my new car, and the team made it so easy to I'm not always comfortable with change, but everyone at Herb Chambers BMW made it all so painless. I love my new car, and the team made it so easy to drive it away! More

I brought my 2024 IX BMW into Herb chambers of Boston on or about February 20, 2025. I had purchased the tire and rim insurance through BMW when I leased my car. I was supposed to get a new rim and two new or about February 20, 2025. I had purchased the tire and rim insurance through BMW when I leased my car. I was supposed to get a new rim and two new tires. My car was returned to me on October one 2025. Close to eight months later. With two new tires, but no new rim. Even though the dealership told me the rim was dangerous to drive with, but the insurance company would not pay for it. I called every month for almost 8 months trying to get an explanation and get my car returned to me. Period I was so dissatisfied with my service at BMW of Boston. I have written to the Attorney General, I have written to BMW financial and BMW nationally. This was the worst service I've had in my 60 years on this earth. If I could give a negative rating to this dealership, I would to add insult too injury. My car was returned to me, filthy not washed. I am so disillusioned with BMW and Herb ChambersBMW of Boston. More

I don't particularly care for the process of buying a new car, but Nick Lagas made the process extremely easy and painless. The team who supported him during the sale process and delivery of the car were pro car, but Nick Lagas made the process extremely easy and painless. The team who supported him during the sale process and delivery of the car were professional and friendly. I highly recommend Nick Lagas and his team. More

Outstanding customer service. Responsive and thorough. Great communication while your car is in the shop. Responsive and thorough. Great communication while your car is in the shop. More

Excellent service by maintenance team, notably Higor in the service department. We have been taking our BMW to them for 15 years the service department. We have been taking our BMW to them for 15 years More

Julieth was excellent in the service department Very helpful, friendly and professional Stayed in contact with updates regarding the work on my car helpful, friendly and professional Stayed in contact with updates regarding the work on my car More