Herb Chambers BMW of Boston - Service Center

Mark Ravin is great . He gets it done!!! He is a great asset to Chambers. He gets it done!!! He is a great asset to Chambers. More

Mark always goes above and beyond with every aspects of the services and great at explaining them in easily understandable laymen’s terms the services and great at explaining them in easily understandable laymen’s terms More

This is the best customer service in automotive. Mark in Mini does everything possible to ensure that the customer is taken care of and is the most honest service provider in automotive. Mark in Mini does everything possible to ensure that the customer is taken care of and is the most honest service provider in automotive. More

Higor was an excellent service rep and the dealership delivered as promised on timing and cost. delivered as promised on timing and cost. More

Kirril was very top 10. He went above and beyond and got my service done on time.. He went above and beyond and got my service done on time.. More

Dropped car off for a recall notice. Brake fluid flush and software update. Dealer called me an Uber to get home and then delivered the car to me. The next day I met with a genius who Brake fluid flush and software update. Dealer called me an Uber to get home and then delivered the car to me. The next day I met with a genius who set up my profile and paired my phone which kept getting disconnected. Now all systems are go. Professional and responsive. More

Jurell was my service advisor in early July and I can not praise him enough. Very very nice. praise him enough. Very very nice. More

Good communication from the service agent plus a car wash at the end. Great loaner vehicle too. at the end. Great loaner vehicle too. More

James at Herb Chambers delivered a world-class service experience. As a first-time customer, I couldn’t have asked for a more seamless introduction. James and his team cared for my Alpina B6 with precisio experience. As a first-time customer, I couldn’t have asked for a more seamless introduction. James and his team cared for my Alpina B6 with precision and urgency, ensuring I was back on the road quickly and confidently to continue my cross-country road trip. Thank you, James! More

The staff is nice, but didn’t return my call. The cost of service is insanely high The cost of service is insanely high More