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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,005 Reviews

1,005 Reviews of Herb Chambers BMW of Boston - Service Center

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April 23, 2008

I have leased two BMWs from Herb Chambers so far, (over the past 5 years). Most of my service visits have been for regular maintenance but even on the occasion of flat tires, venture shield repairs, spring More

by farlej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim , Dominic
April 09, 2008

My car went in for regular service, service that should have taken an hour or two... I got it back with pen on the leather part of the door (I have a light interrior)... called them 2x got no response or c More

by jagjr83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim, Fabio
October 15, 2007

I took our BMW 530xi for annual service, even though the car's electronics said I had another 2800 miles to go until oil-change. Ali Kooros was my Service Advisor. He promptly handled the transaction, check More

by ExGMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kooros
August 14, 2007

The visit today was the final one, the arrogance and rudeness is too much. I had several visits here, from great to terrible. My service experience with Chambers' service dept had been excellent and de More

by Bostondriver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jim
August 07, 2007

THIS DEALERSHIP IS GREAT. GOOD PEOPLE, NICE LOCATION ON COMMONWEALTH AVE, REASONABLE PRICING FOR DOWNTOWN BOSTON. EVERYTIME I HAVE BROUGHT MY X5 IN (I BOUGHT IT THERE AND HAVE HAD IT SERVICED THERE SINCE More

by MRCHARRISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NATHAN HEDVAT, CHRIS ANSLONO
June 10, 2007

I purchased a 330xi from another dealer in another state, unfortunately, it has some electrical quirks. I always take in for servicing to Chris at Herb Chambers, he consistantly takes excellent care of me. More

by 330ximd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 08, 2007

Not a single returned call. I was in the shop 4 times in as many weeks. Mike and Jimmy both have a condescending manner. You're a service representative and yet you have no service skills? Really? They also More

by beattk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Paul, James (Jimmy)
April 13, 2007

I bought my 2007 BMW 530xi into Herb Chambers BMW for a scheduled appointment for dealing with some issues regarding electronics and ventilation. Service Advisor Jim Miscioscia took me in hand, got the car More

by ExGMan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Miscioscia
April 09, 2007

My experience with Herb Chambers is from 2000 through 2004. I ordered a 530 there and the sales experience was low pressure and pleasant. My car was serviced there while the free maintainance was avail More

by cglex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 24, 2007

On my last visit on Tues Jan 23, I brought in my car for an inspection sticker, a brake light replacement, and to unjam the CD player. Herb Chambers Service Department took 2 hours to complete the inspecti More

by gnoble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Catherine and Marco
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