Herb Chambers BMW of Boston - Service Center
Boston, MA
1,020 Reviews of Herb Chambers BMW of Boston - Service Center
During my first service of my 1 y old X3, the service people discovered that rodents infested the engine compartment. They chewed some wired and damaged some parts that had to be replaced. Although this people discovered that rodents infested the engine compartment. They chewed some wired and damaged some parts that had to be replaced. Although this was expensive (insurance does not cover it), it was necessary. The dealership immediately offered a replacement car for free, I got back my car the next day, cleaned and washed. This was very professional and the service was great. More
Herb Chambers has been my families dealership for the past 15 years. Everyone goes above and beyond to provide exceptional customer service, making every car buying experience smooth and stress free. The past 15 years. Everyone goes above and beyond to provide exceptional customer service, making every car buying experience smooth and stress free. Their knowledgeable staff and unbelievable selection of vehicles truly set them apart from the competition. More
The Herb Chambers BMW service team was gracious, flexible and responsive. I had never been to the dealership and will definitely be back. and responsive. I had never been to the dealership and will definitely be back. More
Julieth the service advisor is extremely helpful, she is very patient, professional, courteous polite eager to help the customer. She is very knowledgeable about her job. I will definitely recommend her to very patient, professional, courteous polite eager to help the customer. She is very knowledgeable about her job. I will definitely recommend her to my friends. More
I’ve been working with Mark Ravin for 20 years. First with my Mini and last ten years with my X3. Mark alwys has been the best service provider. He’s great at explaining things and I trust his advi First with my Mini and last ten years with my X3. Mark alwys has been the best service provider. He’s great at explaining things and I trust his advice. I always get timely updates on the status of my car. More
The Service Department, under the superb direction of Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come f Matt Crappe, has done an outstanding job taking care of my two BMWs over the past twelve years. Higor and James are very helpful every time I come for service. Working with all of them is a pleasure and it’s a comfort to know that my cars are being serviced extremely well. More