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Herb Chambers BMW of Boston - Service Center
Boston, MA
1,005 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,005 Reviews of Herb Chambers BMW of Boston - Service Center
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June 07, 2023
Conveniently located, professional and knowledgeable service personnel. Service advisors are polite and provide very good communication. service personnel. Service advisors are polite and provide very good communication. More
by msfoster.foster
May 27, 2023
Accessible, prompt service with friendly agents. I needed my tire replaced and they were able to get me in the same day . Julie th was extremely helpful. I needed my tire replaced and they were able to get me in the same day . Julie th was extremely helpful. More
by Skm
Employees Worked With
Julieth
May 26, 2023
Great dealership, great staff, great experience! It’s always a pleasure getting my car serviced here. It’s always a pleasure getting my car serviced here. More
by Carguy1
Employees Worked With
May 25, 2023
With Higor is always easy to set up and appointment, or even an early morning walk-in for an oil change. He is a legend. Top notch service advisor. Very knowledgeable, always on point, and informative. even an early morning walk-in for an oil change. He is a legend. Top notch service advisor. Very knowledgeable, always on point, and informative. The only thing. I would get a better hold experience, instead of Herb apologizing every every 3 minutes because of the hold time, maybe some hold music? More
by Fred997
Employees Worked With
May 24, 2023
Our service agent, Higor, was very helpful in our latest visit to BMW to get our X3 serviced. He was very thoughtful and very helpful during our visit. visit to BMW to get our X3 serviced. He was very thoughtful and very helpful during our visit. More
by Dmeyer
Employees Worked With
May 23, 2023
The team at herb chambers deliver quality work, good communication, fast & flexible appointments and good overall customer service with rides or loaner cars if the service is too long for a wait. communication, fast & flexible appointments and good overall customer service with rides or loaner cars if the service is too long for a wait. More
by Costacoast
Employees Worked With
May 20, 2023
This rating is for Matt Krappe and his service techs, not the sales department. Matt always takes care of me very well. He is fair and reasonable. I could not be more happy with the service I get from him the sales department. Matt always takes care of me very well. He is fair and reasonable. I could not be more happy with the service I get from him. I travel quite a distance to have my car serviced at Herb Chambers Boston when there are two dealers closer to where I live. More
by npo
Employees Worked With
May 19, 2023
For the past 55 years, I have only owned BMWs in a mini I only deal with Herb Chambers and Mark riven, and Kevin Bugbee. I have never ever had a bad experience with Herb Chambers, Mark or Kevin or my BMW. only deal with Herb Chambers and Mark riven, and Kevin Bugbee. I have never ever had a bad experience with Herb Chambers, Mark or Kevin or my BMW. Duffy More
by Pazzol
