Herb Chambers BMW of Boston - Service Center
Boston, MA
1,053 Reviews of Herb Chambers BMW of Boston - Service Center
Easy appointment And very helpful service person. I was sent a video of the review of the car and promptly informed about some additional issues that we had discussed. Excellent experience. I was sent a video of the review of the car and promptly informed about some additional issues that we had discussed. Excellent experience. More
Mark Raven in the service department is a super star . He is knowledgeable helpful and professional. I was in and out in just over an hour and that was because Mark was paying attention and kept a watchfu He is knowledgeable helpful and professional. I was in and out in just over an hour and that was because Mark was paying attention and kept a watchful eye on my vehicle. More
Great experience with Higor and the team. I continue to be impressed by the service department in Boston. I continue to be impressed by the service department in Boston. More
James was great to work with. He kept me informed throughout the day. I’m very happy with his efforts. He kept me informed throughout the day. I’m very happy with his efforts. More
Dealership is always very helpful and knowledgeable. The service department is outstanding , always efficient and friendly! The service department is outstanding , always efficient and friendly! More
Excellent sales AND service. Had my 5 year old BMW serviced. Got a thorough review of the car including what needed to be done as well as other updates I might consider. Had my 5 year old BMW serviced. Got a thorough review of the car including what needed to be done as well as other updates I might consider. More
Great service, always does a good job with our BMW. Service is timely and the cost competitive compared to other dealerships. Service is timely and the cost competitive compared to other dealerships. More
James Gibbons, once again, took superb care of me and my car. He always gives me honest, straightforward advice, and the work is always done to the highest level. I also need to mention my sales representa car. He always gives me honest, straightforward advice, and the work is always done to the highest level. I also need to mention my sales representative, Hadi Eslami, who for many years has provided excellent sales experiences for each BMW that I have acquired through him. More
Recently did a 70k service on my 328xi and also needed a pair of tires and break pads. As always, Higor was excellent and patient in walking me through the service items that were urgently needed vs what c pair of tires and break pads. As always, Higor was excellent and patient in walking me through the service items that were urgently needed vs what could be postponed. He was also able to apply the latest email offers for service discounts that I had received. The waiting facilities were good and I was able to work there for four hours as I was waiting. It can get a little crowded due to others also wanting to work or have conference calls. More
VIP service all the way in every department for my BMW plug in hybrid. Very impressed. plug in hybrid. Very impressed. More