Herb Chambers BMW of Boston - Service Center

Who’s in for three things regular service call I had a light on on the dashboard and I needed the cover to my gas cap. I wasn’t told until late afternoon that they had to order apart, and they wouldn’t be light on on the dashboard and I needed the cover to my gas cap. I wasn’t told until late afternoon that they had to order apart, and they wouldn’t be able to get for several days. i’m in Somers in Kennebunk Maine so I just called the dealership up in Westbrook and they’re ordering it and they’re going to put it in. Additionally when I pulled out I see the same stupid light on the dashboard so I guess that’s one out of three not too good. Additionally I was the one that kept having to call over there to get the information rarely get anything from them first. Very unhappy More

Very attentive service. Jurell was great; he heard everything I said. Highly recommend this location. Jurell was great; he heard everything I said. Highly recommend this location. More

Service appointment today and Higor and the team were fantastic. Waited for car and took exactly the time he said. Great service and attention. fantastic. Waited for car and took exactly the time he said. Great service and attention. More

This dealership has consistently provided me with exemplary service for over seven years. Thank you for all your persistent hard work and diligent effort in helping me maintain the quality of my veh exemplary service for over seven years. Thank you for all your persistent hard work and diligent effort in helping me maintain the quality of my vehicle over time in the best way possible via providing me with superior customer service throughout! More

Took me in with minimal time notice and they did all I wanted. Great job wanted. Great job More

Service communication was nonexistent for 5 days until I made contact on day 5 to find out status. Though inspection sticker was needed, it was not flagged nor done. made contact on day 5 to find out status. Though inspection sticker was needed, it was not flagged nor done. More

The experience we have today with Herb Chamber BMW Boston are excellent. They are very respectful. The service is fast and solved the problem . are excellent. They are very respectful. The service is fast and solved the problem . More

Great service. Prompt and kept me informed throughout the process. My service manger Higor was extremely helpful. Prompt and kept me informed throughout the process. My service manger Higor was extremely helpful. More

Service department was efficient, communicative, and was able to correct a problem which a different dealership had tried to, but was unsuccessful able to correct a problem which a different dealership had tried to, but was unsuccessful More

I visited this Dealership on July 23rd and had the pleasure of interacting with Higor Teixeira. He was super nice and easy to have a genuine conversation. He was very helpful and honest with recommend pleasure of interacting with Higor Teixeira. He was super nice and easy to have a genuine conversation. He was very helpful and honest with recommending a service as instructed by the BMW repair technician that posed as a safety driving issue that would eventually put my family,myself or another driver on the road in danger while driving. Additionally, I feel that the repair technician who fixed the issue with in twenty minutes should be also recognized and an applaused for at least pinpointing the knocking noise that I thought was due to perhaps a required oil change. I truly appreciated the great service. I found and observed that the quite of few of the workers at this Boston location are very friendly and says hello when they see you sitting in the waiting area. This friendly trait is an indeed a nice to have and its the reason why I would travel the extra distance to have my car service at all times at this location. Bravo BMW of Boston. Regards, More