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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
1,906 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 1,906 reviews

May 06, 2024

Took my car for 20k mi service. I was really impressed with the location and the work. Would be 5 stars except I waited for my car and it was over 3 hours. I did expect to wait 2 ho More

by Dunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Herb Chambers BMW of Sudbury responded

Dunk, we appreciate your feedback and are glad to know that you were impressed with our location and work at Herb Chambers BMW of Sudbury. Your insights about the wait time are duly noted, we'll certainly take this into account moving forward. Thanks for recognizing Travis's great service! We'll see you next time. Safe travels!

May 04, 2024

2 hours for an oil change . Nobody came to say anything. Unreal. Car washed and windows has spotting not dried fully. Horrendous More

by Austin316
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Nick Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

We had a great experience working with Jack. He is intelligent , never rushed me, answered our questions in details, and made the whole process very smooth. What is even more important- his pr More

by idb
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that you had a smooth experience with Jack and our team at Herb Chambers BMW of Sudbury. Your trust in us is greatly appreciated, and we look forward to serving your friends as well!

May 02, 2024

Consistently exceptional customer service from check in to check out of service department. Yordanys was above and beyond courteous and professional through the entire experience. More

by DMS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that you had an exceptional experience with Yordanys and our service department at Herb Chambers BMW of Sudbury. We always aim for top-notch customer service from start to finish! Thank you for your review.

May 02, 2024

The Championship Team of Service @ BMW of Sudbury. The newly renovated facility only enhances the experience for customers who elect to wait on their vehicle. More

by NASDAQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albertian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know you enjoyed your experience at our newly renovated facility here at Herb Chambers BMW of Sudbury. Thanks for the positive feedback and we look forward to serving you again in the future!

April 29, 2024

Worked with Tora Liu to lease a new EV. Great experience, would highly recommend him to others in the market for a BMW. More

by NewBMWownerMetrowest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tora Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Granata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that you had a great experience leasing your new EV with Tora Liu at Herb Chambers BMW of Sudbury. Thanks for recommending us, we appreciate it!

April 29, 2024

Friendly staff, great facility and plenty of inventory. Everyone was very knowledgeable and the atmosphere was very peaceful More

by EJT612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know you had a positive experience with our team at Herb Chambers BMW of Sudbury. Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

April 28, 2024

Dealership is always friendly and welcoming and consistently provides an effortless experience. All employees are extremely nice and accommodating. Amr and Manny had an excellent attitude and speed More

by Raja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny D’Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amr Eissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Hashim! We're delighted to know that Amr and Manny provided you with an exceptional experience at Herb Chambers BMW of Sudbury. We appreciate your recommendation and look forward to working with you again in the future!

April 26, 2024

Everything went smoothly. The reception people took my information quickly. Service advisor explainer everything and did what he said he would More

by wsweinstein1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Herb Chambers BMW of Sudbury responded

We're glad to know your experience at Herb Chambers BMW of Sudbury went smoothly! Our team always aims for efficient and clear communication. Thanks for the review!

April 24, 2024

I am a 1st time BMW owner. My experience with Jack O’Donovan at BMW- Sudbury was second to none. Jack was not only professional and knowledgeable- he made my experience enjoya More

by jlevis66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that Jack provided you with such a memorable experience at Herb Chambers BMW of Sudbury! We appreciate your kind words and look forward to assisting you in the future. Safe travels in your new BMW!

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