Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Evan was extremely helpful knowledgeable and patient with us as we had a lot of questions since this is our first BMW us as we had a lot of questions since this is our first BMW More
Jack is chill, knowledgeable and doesn't apply sales pressure, which is much appreciated. This is the third BMW we have from him, he's our go-to guy for future beamers. pressure, which is much appreciated. This is the third BMW we have from him, he's our go-to guy for future beamers. More
Problem identified. Peter was exceptionally competent and helpful. The only issue was that the necessary repairs took 4 hours. Peter was exceptionally competent and helpful. The only issue was that the necessary repairs took 4 hours. More
easy to schedule, and prompt compete service. highly recomended . I have purchaced 7 BMWs from this dealership and will continue highly recomended . I have purchaced 7 BMWs from this dealership and will continue More
The guys at bmw Sudbury are great. I brought my car in for an oil change and they had me out in a short period of time, were very friendly and made the entire experience as easy as pos I brought my car in for an oil change and they had me out in a short period of time, were very friendly and made the entire experience as easy as possible. More
Since Asbury Automotive Group took over Herb Chambers BMW of Sudbury, the service has plummeted. We’ve been loyal customers since they opened in 2010, but the culture has shifted from luxury service to aggre of Sudbury, the service has plummeted. We’ve been loyal customers since they opened in 2010, but the culture has shifted from luxury service to aggressive up-selling. Several months ago, we went to look at new cars and being ignored for 1 hour we left. We bought a new car at another dealership. Most recently we brought our 2016 X5 in for a suspected oil leak. We were hit with a staggering $14,000 estimate which eventually became $20,000. They charged $850 for a diagnostic that was inconclusive; they claimed they couldn't find the leak, yet somehow had the "insight" to recommend an additional $11,000 turbo replacement. Throughout the process, the staff repeatedly pressured us to scrap the car because it was "old" and buy new. It’s clear they care more about hitting sales quotas than performing honest repairs. Save yourself the headache and go elsewhere. More
We had a good experience at Herb Chambers BMW of Sudbury, fast car towing, everything was handled smoothly and professionally. fast car towing, everything was handled smoothly and professionally. More
Excellent dealership and the service advisors are helpful, they take the time to go over the recommended service options and they don't force you into feeling like you need to do something immediatel helpful, they take the time to go over the recommended service options and they don't force you into feeling like you need to do something immediately but give you an estimate of how much more time you have before repair. More









