Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Excellent customer oriented service. The service representative, whose first name is My, was not only very knowledgable but a true pleasure to work with. She could not have exuded more The service representative, whose first name is My, was not only very knowledgable but a true pleasure to work with. She could not have exuded more enthusiasm and kindness for her work and towards me respectively. Thank you! More
Easy to make the appointment. Prompt and correct service. Paid for my Uber. Thank you HC BMW. Prompt and correct service. Paid for my Uber. Thank you HC BMW. More
Outstanding dealership that delivered a world class customer experience. Love my new BMW X3 lease ⭐️⭐️⭐️⭐️⭐️ customer experience. Love my new BMW X3 lease ⭐️⭐️⭐️⭐️⭐️ More
Absolutely the worst car buying experience we have ever had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, p had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, promised phone calls that never happen until you chase them down. Flip text remarks in response to questions. We were actually treated like our purchase wasn't important. Lastly, we were charged for things that Herb Chambers didn't deliver (registration), we paid for it and can't seem to get our money back. If it wasn't for how much my wife loved the car she was buying, we would have walked away several times. I could actually write a book about how disappointed I was with this experience. If someone from Herb Chambers would like to reach out, I would love to share our experience. More
My service advisor Eddie was professional, friendly, knowledgeable and polite. I was happy to have access to a loaner car too. knowledgeable and polite. I was happy to have access to a loaner car too. More
I got my car serviced and as always, Travis was very helpful! He always listens to my concerns and makes sure everything is done right before I leave. Very professional and great to work with! helpful! He always listens to my concerns and makes sure everything is done right before I leave. Very professional and great to work with! More
They have great communication and service! They were very prompt! I would go back and highly recommend them. They were very prompt! I would go back and highly recommend them. More
The BMW of Sudbury offered top level Service from start to finish, Travis the Service advisor was very helpful and made sure my visit to BMW of Sudbury was an excellent one. They serviced my vehicle with a to finish, Travis the Service advisor was very helpful and made sure my visit to BMW of Sudbury was an excellent one. They serviced my vehicle with amazing attention to detail and quality, I will be planning on buying or trading in my current BMW at their location. More
Eddie was super professional, prompt, explained things well. I highly recommend this dealership and highly recommend the Sales and Service Team, including Eddie. well. I highly recommend this dealership and highly recommend the Sales and Service Team, including Eddie. More