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Herb Chambers BMW of Sudbury

Sudbury, MA

4.7
1,898 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 1,898 reviews

April 11, 2024

Excellent customer oriented service. The service representative, whose first name is My, was not only very knowledgable but a true pleasure to work with. She could not have exuded more More

by ? What is this?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Herb Chambers BMW of Sudbury responded

We're so glad to know that My provided you with excellent service at Herb Chambers BMW of Sudbury. Our team is dedicated to making sure our customers have a great experience, and we appreciate your kind words!

April 10, 2024

Easy to make the appointment. Prompt and correct service. Paid for my Uber. Thank you HC BMW. More

by RFHJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Herb Chambers BMW of Sudbury responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if we can be of assistance again in the future! - The Herb Chambers BMW of Sudbury Team

April 10, 2024

Outstanding dealership that delivered a world class customer experience. Love my new BMW X3 lease ⭐️⭐️⭐️⭐️⭐️ More

by Kessish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know you had a world-class experience at Herb Chambers BMW of Sudbury. Enjoy your new BMW X3 and please don't hesitate to reach out if there's anything else we can do for you!

April 10, 2024

Absolutely the worst car buying experience we have ever had! We are return Herb Chambers customers and this experience was a complete 180 from our first experience. Jerked around with our appointments, p More

by Pam_hansen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Fasano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Swann
2.0
This rating includes all reviews, with more weight given to recent reviews.
William Granata
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Herb Chambers BMW of Sudbury responded

Pam, We're disappointed to hear about your recent experience. It's important for us that every customer feels valued. We certainly don't want you to feel like this was not the case during your visit. Your feedback is concerning and we want to address these issues with you. Please reach out when it's convenient for you so we can make things right. Thank you, Sean King - General Manager - sking@herbchambers.com

April 08, 2024

My service was outstanding and I really appreciated the $100 gift card. I will continue to be a loyal customer. Thank you! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Pham
Apr 08, 2024 -

Herb Chambers BMW of Sudbury responded

We're delighted to know you had an outstanding service experience with us at Herb Chambers BMW of Sudbury! Your loyalty is greatly appreciated. Enjoy spending your gift card and we look forward to serving you again in the future!

April 07, 2024

My service advisor Eddie was professional, friendly, knowledgeable and polite. I was happy to have access to a loaner car too. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Deb, we're great to know Eddie provided you with such excellent service at Herb Chambers BMW of Sudbury. We're glad the loaner car was a helpful addition too! Safe travels!

April 05, 2024

I got my car serviced and as always, Travis was very helpful! He always listens to my concerns and makes sure everything is done right before I leave. Very professional and great to work with! More

by amira.elsherbini1
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Amira! We're delighted to know that Travis was able to assist you with your car service at Herb Chambers BMW of Sudbury. We always aim for top-notch customer satisfaction and it's great knowing he hit the mark! Thanks for sharing your experience.

April 05, 2024

They have great communication and service! They were very prompt! I would go back and highly recommend them. More

by jkeikian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amr Eissa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Herb Chambers BMW of Sudbury responded

We appreciate your kind words and recommendation! Our team at Herb Chambers BMW of Sudbury is always here to provide prompt service and clear communication. We look forward to seeing you again in the future!

April 05, 2024

The BMW of Sudbury offered top level Service from start to finish, Travis the Service advisor was very helpful and made sure my visit to BMW of Sudbury was an excellent one. They serviced my vehicle with a More

by Rodriguezdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Herb Chambers BMW of Sudbury responded

Hi Rodriguez! We're glad to know that Travis and our team at Herb Chambers BMW of Sudbury provided you with top-notch service. We appreciate your kind words and look forward to assisting you in the future when it's time for a new vehicle!

April 04, 2024

Eddie was super professional, prompt, explained things well. I highly recommend this dealership and highly recommend the Sales and Service Team, including Eddie. More

by brightlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

brightlight responded

Excellent service and sales team.

Apr 04, 2024 -

Herb Chambers BMW of Sudbury responded

This review is great to see! Thank you for choosing Herb Chambers BMW of Sudbury!