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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,139 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,139 reviews

April 07, 2022

Tim was excellent and the whole experience was fantastic. Complete transparency and great customer focus. More

by Mterra81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Cote
Apr 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're happy to hear you had a great experience with Tim and we hope to see you again next time here at Herb Chambers BMW of Sudbury!

April 06, 2022

The Service Manager thoroughly explained the routine maintenance procedures and the expected costs taking extra time to review service plan options that might help reduce my out of pocket costs. I waite More

by jms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
Apr 06, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to leave us a review! We're happy to hear our team worked hard to make your experience a smooth one and we hope we can be of service again in the future. Take care! - The Herb Chambers BMW of Sudbury Team

April 06, 2022

Jack O’Donovan at BMW in Sudbury did a terrific job helping me with my “first ever” BMW lease. Jack was a professional from start to finish and did a great job finding the BMW 330xi in the color I wan More

by karenleefoster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Herb Chambers BMW of Sudbury responded

Karen, we are so proud to hear that Jack and the team at Herb Chambers BMW of Sudbury can take great care of you! Thank you so much.

April 06, 2022

I had an excellent experience purchasing my new vehicle. Shout out to Robert Cappelletti. He was great to work with, was very responsive, and went above and beyond with any questions or special requests I More

by Ik2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi, Robert Cappelletti
Apr 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review! We're so glad Robert had the opportunity to assist you with your recent purchase and we'll be sure to share this wonderful feedback with him. Thanks for choosing Herb Chambers BMW of Sudbury and please don't hesitate to reach out if there's anything else we can do for you!

April 04, 2022

They professionally helped to resolve an ongoing brake problem with my 2018 BMW 440I Xdrive. More

by Tony D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Majeika
Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad we were able to assist you, Tony! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

April 04, 2022

Service was easy to schedule over the phone. Checked in quickly by desk staff and expertly handled by Bill in Service. A five star experience. More

by rdgarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the excellent review! We're happy to hear our team provided you with a five-star experience and we hope to see you again next time at Herb Chambers BMW of Sudbury!

April 02, 2022

Amazing and very helpful staff! A clear explanation of what needed to get done was given to me. Wait was shorter than expected for service to be completed. More

by Joseph1883
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oulay Inthaphone, Jack Bolen
Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting Herb Chambers BMW of Sudbury with your vehicle! We're happy to hear our team provided you with wonderful service and we hope to see you again in the future. Take care!

April 02, 2022

The Service Team upon check in was Attentive to me and my service requested. The lobby wait was minimal with comforts while I waited. More

by nicco202kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
Apr 05, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for reviewing your recent visit! We appreciate your business and hope we have the opportunity to serve you again in the future! - The Herb Chambers BMW of Sudbury Team

April 01, 2022

Excellent communication with customer Genius very helpful introducing the new car Finance person Joe was great More

by Aj.elias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bolen
Apr 01, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for reviewing your recent visit with the Herb Chambers BMW of Sudbury team! We appreciate your support and hope we have the opportunity to work with you again in the future!

March 31, 2022

I had a good experience with Chris Fasano. He helped me get the paperwork done along with Chad and also followed up with me after the purchase to make sure I’m satisfied with everything. It wa More

by AE07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful review! We're happy to hear Chris & Chad provided you with excellent service and we hope to see you again next time here at Herb Chambers BMW of Sudbury!

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