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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,111 reviews

February 22, 2022

John, the service manager, was great. So no problem with this service visit. But we have had prior experience where we were told incorrectly that our supplemental insurance, which we purc More

by Kessler
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Majeika
Mar 09, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Kessler, thank you for bringing this to my attention. I'm sorry to read about your negative experience and would like the opportunity to discuss this with you further. Feel free to reach out at your earliest convenience. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com

February 21, 2022

Nick is an excellent and trustworthy customer service agent. Thorough, timely, great recommendations and communicates ongoing during the process. 5star! More

by jfrutigliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience working with Nick and the rest of our team! See you next time at Herb Chambers BMW of Sudbury!

February 21, 2022

They didn’t waste my time is pretty easy. And they return my phone calls in a timely manner More

by jsgraff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Domeij
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John DiBitetto, Rami Aboutayoun
Feb 24, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your business and hope we have the opportunity to serve you again in the future!

February 19, 2022

Good service and very nice People who work at this dealership as well. Just wish everything didn’t cost as much as it does. More

by Torched
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Feb 19, 2022 -

Torched responded

Why is a message again required?

Feb 21, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to leave us a review. Customer feedback is very important to us, as we use it to help provide a better experience for our guests.

February 18, 2022

Went in today for an oil change and micro filter replacement. Great service as usual. Always a pleasure to work with MacKenzie in service. More

by Roy F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Feb 22, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you, Roy! It means so much to us that MacKenzie and Herb Chambers BMW of Sudbury have earned your business again! We look forward to seeing you at your next appointment!

February 17, 2022

Efficient service for an urgent drive train message on my vehicle. Same day appointment and service completed in less than 24 hours. More

by gmrousseau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hicks
Feb 18, 2022 -

Herb Chambers BMW of Sudbury responded

We're glad we could give you such excellent care! Thank you for being part of the Herb Chambers BMW of Sudbury family!

February 16, 2022

Service was top shelf as usual ,everything is done very professionally and handled promptly in the time frame quoted More

by Thombert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Feb 18, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for being a Herb Chambers BMW of Sudbury customer! We appreciate your support and look forward to your next visit with us!

February 16, 2022

Excellent service all round. From sales to service. Al and Robert run a great service dept. More

by Irfan.baig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pranav Gill, Almir Jonuz, Robert Cohoon, Chad Armstrong, Rami Aboutayoun
Feb 18, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful review of our team here at Herb Chambers BMW of Sudbury! We appreciate your business and look forward to your next visit!

February 16, 2022

Ethan was a great service rep. Car was overdue for quite a free things but he kept it real and I was very happy with all that was done. Runs like new and I didn’t realize how much More

by ray.vandick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Feb 18, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review, Ray! We're happy to hear Ethan & the team were able to get your vehicle running like new again and we hope we have the opportunity to serve you again in the future. Take care! - Herb Chambers BMW of Sudbury

February 15, 2022

Knowledgable and professional staff. Clear explanation of service and all my questions were answered clearly. More

by JSBOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Majeika
Feb 17, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

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