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Herb Chambers BMW of Sudbury
Sudbury, MA
2,137 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,137 reviews
February 28, 2022
Great experience, starting with service advisor Mackenzie Ditomas, the thorough explanation from the technician and the curtesy of the whole support team. Thanks Ditomas, the thorough explanation from the technician and the curtesy of the whole support team. Thanks More
by pallifamily
Employees Worked With
Sorry, missed the techs name, Mackenzie Ditomassi
February 27, 2022
Excellent customer service. They were able to squeeze me in for a service on short notice. Smooth experience in the dealership. They were able to squeeze me in for a service on short notice. Smooth experience in the dealership. More
by Arnob Bordoloi
Employees Worked With
Nick Sullivan
February 27, 2022
Excellent service . Friendly environment. Didnt feel pressure to make the purchase . Jack was friendly and very honest from the start. Made the purchase experience smoot Friendly environment. Didnt feel pressure to make the purchase . Jack was friendly and very honest from the start. Made the purchase experience smooth and hustle free. Cant wait to comeback to see Jack and the dealership for many future purchases . More
by Abejetski
Employees Worked With
February 27, 2022
Jamie Monegro was very professional and very responsive answering all of our questions. He handled our purchase from start to finish and made this experience very positive. I highly recommend working with answering all of our questions. He handled our purchase from start to finish and made this experience very positive. I highly recommend working with Jamie when you buy your next BMW. More
by rgcanning
Employees Worked With
Jaime Monegro
February 27, 2022
The actual shopping and purchasing part of my experience was great. Josue was friendly, and was easy to work with. The financing process was easy, and everyone was really friendly. I would have rated my exp was great. Josue was friendly, and was easy to work with. The financing process was easy, and everyone was really friendly. I would have rated my experience as a five if it weren’t for a few things. I bought a certified, used, low mileage Z4. It had error codes, which require a service visit, as soon as I drove away. Now I have to drive back for service on a car I haven’t had a week. The post-sale follow through hasn’t been very good. No follow up call when I reached out about the error codes. I had to call the dealership again so someone would call to schedule the service appointment. Five days later I still have not received the email with all my paperwork as promised, and have no idea where in the process my registration is. Hopefully it will be ready when I take it in for the service, so they can do an inspection then as well. I’ll update to be more stars if the issues get resolved. More
by TRex34
Employees Worked With
Josue Bulux, Chad Armstrong
February 26, 2022
Jack was awesome! He was very responsive, listened to my concerns, and went beyond what I expected. I was more than pleased with everyone that I had contact with at He was very responsive, listened to my concerns, and went beyond what I expected. I was more than pleased with everyone that I had contact with at the dealership. More
by Margaretquinn
Employees Worked With
Other Employees :
Desk, the genius squad and Bob in service , Rami Aboutayoun
February 26, 2022
I had a very positive experience with Jack from beginning to end. He kept me up to date throughout the whole process. I couldn’t drive my car home the day I first saw it and because I live 2 hours away it wa to end. He kept me up to date throughout the whole process. I couldn’t drive my car home the day I first saw it and because I live 2 hours away it was delivered to me. The car was a fresh trade in that had not gone through the shop yet. Jack shared the work order that BMW of Sudbury put into my car to get my used vehicle back to the best shape. I’ve been driving it for a week now including a road trip to the mountains in snow and it has performed excellently! Not anytime soon, but when I am ready to purchase another vehicle again, I will look for Jack. More
by Julie Regan
