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Herb Chambers BMW of Sudbury
Sudbury, MA
2,123 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,124 reviews
December 31, 2021
Doesn't seem like this dealership can get anything right. Cancelled my delivery appointment without letting me know resulting in a 4 hour wait at the dealership. Botched service with requested services v. th Cancelled my delivery appointment without letting me know resulting in a 4 hour wait at the dealership. Botched service with requested services v. those performed. Took 3 days for seasonal tire change and detail. More
by Jerod Colley
Employees Worked With
Ethan Blout
December 30, 2021
Very nice. Better than all the BMW dealerships that I have ever been. Also Mackenzie is very friendly, and she will talk to me if there has any problems. have ever been. Also Mackenzie is very friendly, and she will talk to me if there has any problems. More
by Doris
Employees Worked With
Mackenzie Ditomassi
December 28, 2021
The work Is good but the customer service leaves a lot to be desired. They sent me a video inspection of my car indicating work needed to be done and that the service rep would call. 45 minutes later he cal be desired. They sent me a video inspection of my car indicating work needed to be done and that the service rep would call. 45 minutes later he calls and says the work the video suggested is not necessary. I get a request to pay on line so I could save time and get my car quickly when it was ready. When I arrive I am told to stand in line for the cashier behind customers that did not pay in advance. As I said, work is fine but it is incredibly frustrating to deal with these people. More
by Frustrated customer
Employees Worked With
Nick Sullivan
December 27, 2021
Jamie taught me more today going over my new BMW X5 than I have learned from any other dealership in the past owning a total of three BMWs now! He was a true knowledgeable professional! I have learned from any other dealership in the past owning a total of three BMWs now! He was a true knowledgeable professional! More
by greggadpt
Employees Worked With
Rami Aboutayoun , Robert Cappelletti, Jaime Monegro
December 21, 2021
Car was serviced quickly and thoroughly. It was completed on time and the service report was detailed. Important to me- a lost earring was found and left where I’d see it. Thanks! on time and the service report was detailed. Important to me- a lost earring was found and left where I’d see it. Thanks! More
by afcw.p
Employees Worked With
Mackenzie Ditomassi
December 21, 2021
Communication and ease of communication was excellent! I also received a video made by the technician of my car’s undercarriage that included his comments as he checked my tire treads and look for leaks. A also received a video made by the technician of my car’s undercarriage that included his comments as he checked my tire treads and look for leaks. And I only went in for a recall but came home with a washed car inside and out. Excellent service. More
by Leep
Employees Worked With
Mackenzie Ditomassi
