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Herb Chambers BMW of Sudbury

Sudbury, MA

Overview
Employees
Reviews
Vehicles
4.6
2,124 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,124 reviews

December 20, 2021

Great customer service. I was told the service would take approximately 1.5 hrs and it did. I could plan my day. More

by mcboyle56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
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Dec 21, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for rating the Herb Chambers BMW of Sudbury service team five stars! See you next time!

December 19, 2021

We have been using the dealership for more than a decade, no issues with service. More

by kuldeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
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Dec 20, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your loyal business! We're truly grateful for all of your support over the years and look forward to seeing you at your next visit. Until then, take care and thanks again from all of us here at Herb Chambers BMW of Sudbury!

December 18, 2021

People are very friendly and courteous. Service is very good and the waiting time is short. More

by anacleto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
Report | Print
Dec 20, 2021 -

Herb Chambers BMW of Sudbury responded

This is what we like to hear! See you next time at Herb Chambers BMW of Sudbury!

December 18, 2021

Terrific and knowledgeable service advisor Robert Cohoon, was able to fit us in on a priority basis, the video assessment of car condition and work needed was very insightful, and the prioritized quote was f More

by Jdr3725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
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Dec 20, 2021 -

Herb Chambers BMW of Sudbury responded

Robert and the Herb Chambers BMW of Sudbury team are thrilled to hear we've helped you feel at ease bringing your car to us! Thank you for being part of the family! We'll see you at your next appointment!

December 17, 2021

My car was ready in time just as SA Oulay promised and he also nicely helped load/unload my summer tire/wheel set. More

by jasper_shi
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
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Dec 20, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We hope we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

December 16, 2021

Bill and his team did a great job of turning my car around both fixing the issue and getting it back to me timely. More

by Jeff33wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
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Dec 17, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We're glad Bill & the team could get your vehicle back to you in a timely manner and we hope we can be of service to you again in the future! - The Herb Chambers BMW of Sudbury Team

December 16, 2021

Great customer service thanks to AL and his team. They are very knowledgeable and professional. More

by Frank B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, John Majeika
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Dec 17, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback, Frank! We hope to see you again next time here at Herb Chambers BMW of Sudbury!

December 15, 2021

My experience in purchasing a BMW X1 from Herb Chambers, Sudbury, was very smooth and enjoyable. We negotiated the deal with a cordial telephone call with Pranav, the General Manager, and then dealt with Ro More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pranav Gill, Chad Armstrong, Robert Cappelletti
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Dec 15, 2021 -

Ken responded

Excellent experience as summarized in my detailed review.

Dec 16, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy to hear this, Ken! Thank you for choosing Herb Chambers BMW of Sudbury. We hope you enjoy your new X1 and look forward to seeing you again in the future!

December 14, 2021

Great service ethicMackenzie is fantastic as a service Great service ethic Mackenzie is fantastic as a service advisor. Their video diagnostic is awesome More

by Nn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
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Dec 16, 2021 -

Herb Chambers BMW of Sudbury responded

It's great to hear that Mackenzie could make this such a positive service visit! Thank you for rating Herb Chambers BMW of Sudbury five stars!

December 12, 2021

Hands down best BMW Dealership in Ma. Service is always great with customer satisfaction in mind. Ethan Blout is a great Service Manager. He follows up and stays on top of all service requests and repairs. More

by bob20catv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Blout
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Dec 14, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for being a Herb Chambers BMW of Sudbury customer! We're glad to hear Ethan & the team continue to take such great care of you and we look forward to your next visit. Take care and thanks again!

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