Back

Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

Directions

By Type

Showing 2,111 reviews

December 03, 2021

The staff always are on the customer’s side. Very focused on customer service and provide good communication More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Dec 06, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy the Herb Chambers BMW of Sudbury team could provide you with five-star care! Thank you for coming to see us!

December 02, 2021

The entire process of booking the appointment, dropping off, paying and picking up could not have been easier. Ethan was there to meet me on time and got me right into a loaner. Within a short time I recei More

by sdeane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Houtzel, Ethan Blout
Dec 02, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy! Thank you so much for trusting Alex and Ethan to provide five-star care to you and your vehicle! We look forward to assisting you again at your next service visit! - Herb Chambers BMW of Sudbury

December 01, 2021

Excellent service. William Kramer and his team are first-rate. I feel totally confident that when I pick up the vehicle, everything will be great. More

by Tennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Dec 02, 2021 -

Herb Chambers BMW of Sudbury responded

It's great to hear that William provided five-star care to you during your service visit! Thank you for leaving the Herb Chambers BMW of Sudbury team your delightful five-star review!

December 01, 2021

Very kind and courteous service. Professional as can be from test driving and taking the car out of the lot to contracting! More

by YL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share this wonderful feedback! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - The Herb Chambers BMW of Sudbury Team

November 30, 2021

Needed unexpected extensive repair work on my car which was determined a loss. MacKenzie kept me in the loop consistently and provided me with options and helped to soften the blow. MacKenzie is very ple More

by Dina
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Dec 01, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review, Dina - we'll be sure to let MacKenzie know how much you appreciate her service. Take care and please don't hesitate to reach out if there's anything else we can do for you!

November 24, 2021

Service was top notch. Just drop your keys, wait a bit, and get a clean, serviced, car back! More

by mmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your review! -Herb Chambers BMW of Sudbury

November 23, 2021

They pay attention to delivering upon a great service experience every time. It is worth shopping and servicing your car here. More

by j.arsenault781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer, Ethan Blout
Nov 24, 2021 -

Herb Chambers BMW of Sudbury responded

We're so glad to hear you had a positive experience! Thank you for coming to Herb Chambers BMW of Sudbury!

November 23, 2021

Very professional staff. Clean comfortable waiting area. Service bays impeccably neat and clean. As a retired dealership mechanic that means a lot. The video by the tech after finishing the job was a level More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Nov 24, 2021 -

Herb Chambers BMW of Sudbury responded

We appreciate the great review, Ron! The Herb Chambers BMW of Sudbury team strives to provide a five-star experience, and it means the world to us to hear you're satisfied with your care! Thank you for being a loyal customer!

November 21, 2021

So much better than bmw of boston where that squeezed me on everything. Accommodating service More

by Peterciampi
Recommend Dealer
Yes
Employees Worked With
Dipesh Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting our team at Herb Chambers BMW of Sudbury! See you next time!

November 21, 2021

I had my daughter car dropped of on a Thursday night. They diagnosed the problem preformed some regular maintenance and had it back to us by noon on Saturday. Very professional and easy to deal with. More

by Mark
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Mackenzie Ditomassi
Nov 23, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing this experience, Mark! We appreciate you trusting us with your daughter's vehicle and hope we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

...
118
...