Back

Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,113 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

Directions

By Type

Showing 2,113 reviews

November 07, 2021

This is one of the nicest dealerships I've been to.Vence This is one of the nicest dealerships I've been to. Vence was great! He helped me pick the right car. Very knowledgeable about cars! If you are looki More

by Mourad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for visiting us here at Herb Chambers BMW of Sudbury! We're so glad Vence was able to help you find the perfect vehicle and we'll be sure to pass along your wonderful feedback to him. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can do for you!

November 05, 2021

Easy to make appointments the service staff are friendly and knowledgeable. No pressure on getting the work done that they recommend. More

by ajfamolare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Peterson
Nov 05, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback about our team here at Herb Chambers BMW of Sudbury! We appreciate your business and look forward to your next visit!

November 03, 2021

I stopped by the dealership even if I live 40 min from there because I heard that it was the best I could find. I had no clear idea and I needed advice. I was not disappointed! Wilson was great and helped More

by Albert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Armstrong
Nov 03, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for visiting us here at Herb Chambers BMW of Sudbury, Albert! We're so glad our team had the opportunity to assist you and we'll be sure to pass along your feedback to everyone who was involved with your purchase. Take care and we'll see you next time!

October 29, 2021

Service advisor is great - very customer focused, competent and timely. Entire service team works hard to please the customer. Like the new video explanation the service technician uses to explain th More

by Rmfeldt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Oct 29, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your confidence in our service crew at Herb Chambers BMW of Sudbury! We hope to provide all of our customers with this level of service!

October 29, 2021

Ethan was a great service manager. They. It only checked the issue I went in for, they fix another small problem. More

by nannette29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Oct 29, 2021 -

Herb Chambers BMW of Sudbury responded

Nannette, we are so pleased that our team at Herb Chambers BMW of Sudbury can take great care of you! Herb Chambers BMW of Sudbury appreciates you so much!

October 29, 2021

They were able to diagnose the issue and fix it quickly that was awesome but no one introduces themselves you don’t know who you are speaking with and who to ask questions. More

by sheryl_kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only know Robert’s name because he had a name tag on. Someone else was nice in the end but never said his name , Robert Cohoon
Nov 01, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the review and feedback - we will be passing both along to our team. Take care and please don't hesitate to reach out if we can be of service again in the future!

October 27, 2021

It has almost been a year, and everything has been 5 Stars from the sale to service. More

by q50owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Peterson
Oct 28, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy the Herb Chambers BMW of Sudbury team gave you such excellent care! Thank you for coming to see us!

October 27, 2021

Service is impeccable and the entire staff was very friendly and eager to assist you More

by Lonnybedard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback about our team here at Herb Chambers BMW of Sudbury! We appreciate your business and look forward to seeing you again next time!

October 27, 2021

Ray and his team treated me great through whole buying process! I would definitely go back. More

by jspin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hovsepian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alessandro , Rami Aboutayoun
Oct 27, 2021 -

Herb Chambers BMW of Sudbury responded

We're glad Ray helped you have a five-star experience at Herb Chambers BMW of Sudbury! Thank you for leaving your wonderful review!

October 27, 2021

Although very happy with the service received by my service adviser William Kramer, was not pleased with the service technician, left my car with white stains on door and seat. More

by Jay Chohan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service technician, whom I rate as 2 Stars., William Kramer
Oct 29, 2021 -

Herb Chambers BMW of Sudbury responded

Hi Jay, thank you for taking the time to bring this to my attention and the opportunity to resolve it. We apologize for this occurrence, the concern was discussed with our technicians as well. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com

...
121
...