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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,113 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,113 reviews

October 20, 2021

EVERYTHING that I expressed as a request, concern or question was addressed. No muss, no fuss. Just straight ahead service. What more can you expect? More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
Oct 21, 2021 -

Herb Chambers BMW of Sudbury responded

It's so nice to hear it, Marc! Thank you for taking the time to leave Herb Chambers BMW of Sudbury your five-star rating!

October 19, 2021

Wilson was a great help on our first EV purchase. Calm, patient, a good sense of humor, and always professional. He assisted us through the entire process, from initial curiosity and test drives through pa More

by prasad_boston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Herb Chambers BMW of Sudbury responded

It's great to hear Wilson provided five-star care while shopping for your first EV, Prasad! Thank you so much for taking the time to leave your kind words and rating for the Herb Chambers BMW of Sudbury team! We hope you love your new ride and come to visit again!

October 19, 2021

Had a great experience here, it’s a terrific dealership! Everyone is ver knowledgeable and very friendly, making the process easy and enjoyable. More

by newcarbuyersuvs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Walsh Jr.
Oct 20, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your 5-stars! We look forward to seeing you next time at Herb Chambers BMW of Sudbury!

October 18, 2021

Very polite and courteous service,I appreciated the Very polite and courteous service, I appreciated the video done by the tech. Good job. More

by mikecm49
Recommend Dealer
Yes
Employees Worked With
William Kramer
Oct 20, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you so much! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

October 17, 2021

Always polite and helpful. I have had bad luck w/ this car and they have always been great with the customer service end of it. The vehicle itself is awful but the dealership and customer service is great More

by girllucas
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pranav Gill, Almir Jonuz, Robert Cohoon, Mackenzie Ditomassi, John Majeika
Oct 18, 2021 -

Herb Chambers BMW of Sudbury responded

It means so much to us to hear we've provided you with the best possible care! Thank you for rating us five stars! - Herb Chambers BMW of Sudbury

October 17, 2021

Excellent sales experience. Great car selection, great dealership building, friendly staff. Easy, quick and no high pressure sales. Love the experience. More

by ranesh.ramanathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Herb Chambers BMW of Sudbury responded

We're happy to hear it, Ranesh! Thank you for coming to Herb Chambers BMW of Sudbury!

October 16, 2021

Mackenzie from Herb Chambers BMW of sudbury have provided great service to my BMW x1. THANKS! More

by itfaster
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Oct 19, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We're glad to hear Mackenzie provided excellent service and we look forward to seeing you again next time here at Herb Chambers BMW of Sudbury!

October 15, 2021

Not happy with service I got from them this time, they sent coupon to use when I showed and she said it can't be applied since billing was already done and mentioned all the discounts are applied which is More

by raju.channaveerappa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mackenzie Ditomassi
Nov 01, 2021 -

Herb Chambers BMW of Sudbury responded

Hi Raju, thank you for your feedback. I'm not sure what the concern is so please reach out to me at your earliest convenience. We honored the special of 99.95 oils service. There isn’t an additional discount available so please reach out so I can understand what you are looking for. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com

October 15, 2021

Just had break service. Great service and very helpful advice on keeping my car running safely and performing. More

by Gnoob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Oct 15, 2021 -

Herb Chambers BMW of Sudbury responded

We are so happy to hear that you had such a great time working with our team at Herb Chambers BMW of Sudbury! Thank you!

October 15, 2021

Came for safety recall work. Love the service here. Communication is great. Would love to be back for my future work More

by Vin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Oct 18, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy the Herb Chambers BMW of Sudbury team could make your recall service visit a five-star experience! Thank you, Vin!

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