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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,129 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,129 reviews

October 29, 2021

Ethan was a great service manager. They. It only checked the issue I went in for, they fix another small problem. More

by nannette29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Oct 29, 2021 -

Herb Chambers BMW of Sudbury responded

Nannette, we are so pleased that our team at Herb Chambers BMW of Sudbury can take great care of you! Herb Chambers BMW of Sudbury appreciates you so much!

October 29, 2021

Service advisor is great - very customer focused, competent and timely. Entire service team works hard to please the customer. Like the new video explanation the service technician uses to explain th More

by Rmfeldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
Oct 29, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your confidence in our service crew at Herb Chambers BMW of Sudbury! We hope to provide all of our customers with this level of service!

October 27, 2021

Although very happy with the service received by my service adviser William Kramer, was not pleased with the service technician, left my car with white stains on door and seat. More

by Jay Chohan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service technician, whom I rate as 2 Stars., William Kramer
Oct 29, 2021 -

Herb Chambers BMW of Sudbury responded

Hi Jay, thank you for taking the time to bring this to my attention and the opportunity to resolve it. We apologize for this occurrence, the concern was discussed with our technicians as well. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com

October 27, 2021

It has almost been a year, and everything has been 5 Stars from the sale to service. More

by q50owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Peterson
Oct 28, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy the Herb Chambers BMW of Sudbury team gave you such excellent care! Thank you for coming to see us!

October 27, 2021

Service is impeccable and the entire staff was very friendly and eager to assist you More

by Lonnybedard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
Oct 27, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback about our team here at Herb Chambers BMW of Sudbury! We appreciate your business and look forward to seeing you again next time!

October 27, 2021

Ray and his team treated me great through whole buying process! I would definitely go back. More

by jspin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alessandro , Rami Aboutayoun , Ray Hovsepian
Oct 27, 2021 -

Herb Chambers BMW of Sudbury responded

We're glad Ray helped you have a five-star experience at Herb Chambers BMW of Sudbury! Thank you for leaving your wonderful review!

October 26, 2021

They do a great job with letting you know exactly what needs to be done on your car and even send you a video inspection. More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Majeika
Oct 27, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy you were satisfied with your experience at Herb Chambers BMW of Sudbury! Thank you for leaving this wonderful five-star review, Donna!

October 26, 2021

I came in last Saturday Morning with a potential Brake issue and Robert helped me right away giving me a loaner while they diagnosed the problem which a braking issue. They took care of it right away and More

by michael.lutch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Oct 27, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share your experience! We're so glad Robert and the team were able to help you out and we hope we can be of service to you again in the future. Take care! - Herb Chambers BMW of Sudbury

October 26, 2021

This was my first time at Herb Chambers of Sudbury. My experience was exceptional! I have had my car serviced at other dealerships and this service was far superior both in terms of the quality and care o More

by jilmcgrale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
Oct 26, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the visiting Herb Chambers BMW of Sudbury family! We hope you choose our team for all of your automotive needs! See you next time!

October 24, 2021

Vince helped me buy an ML400 yesterday by giving me a great deal & super courteous service. He was very efficient and patient when I was indecisive about which of my old cars I wanted to trade. Recomme More

by jferst4peterborough
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Jarret
Oct 26, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you! We're so happy Vince helped make your ML400 purchase a five-star experience! We hope to see you at Herb Chambers BMW of Sudbury again!

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