Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Sudbury
Sudbury, MA
2,129 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,129 reviews
October 17, 2021
Always polite and helpful. I have had bad luck w/ this car and they have always been great with the customer service end of it. The vehicle itself is awful but the dealership and customer service is great car and they have always been great with the customer service end of it. The vehicle itself is awful but the dealership and customer service is great. More
by girllucas
Employees Worked With
Pranav Gill, Almir Jonuz, Robert Cohoon, Mackenzie Ditomassi, John Majeika
October 15, 2021
Great service reps. 2 hours for oil change not great. Great service reps. 2 hours for oil change not great. Scheduled service online. Nice job cleaning car. Great service reps. 2 hours for oil change not great. Scheduled service online. Nice job cleaning car. More
by Bgjackson80
Employees Worked With
Nick Sullivan
October 15, 2021
Not happy with service I got from them this time, they sent coupon to use when I showed and she said it can't be applied since billing was already done and mentioned all the discounts are applied which is sent coupon to use when I showed and she said it can't be applied since billing was already done and mentioned all the discounts are applied which is not true, in their website for oil change is $99 and they charged $99 plus taxes and no discount. I rather have honest answer. I will try to minimize to go to this place as possible moving forward. More
by raju.channaveerappa
Employees Worked With
Mackenzie Ditomassi
October 13, 2021
The service didn’t meet my expectations in terms of timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with the loaner car and it took me about 30 minutes to do it in BMW service. Plus, when I picked up my car the front license plate was hanging on one screw. Thanks to the technician he quickly found the correct screw to attach it. To have 5 stars this dealership should work harder. Thanks. More
by amirzadov
Employees Worked With
Oulay Inthaphone
