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Herb Chambers BMW of Sudbury
Sudbury, MA
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,111 reviews
September 23, 2021
Very courteous and attentive. Short waiting time to see the Service Advisor Nick, who was very knowledgeable on the car and the questions we asked regarding the service contract options the Service Advisor Nick, who was very knowledgeable on the car and the questions we asked regarding the service contract options More
by Lmgrey
Employees Worked With
September 21, 2021
The customer service is 5 stars. Very attentive and detailed oriented. My problem was resolved detailed oriented. My problem was resolved More
by pattig123
September 21, 2021
Very kind and know what there doing. They make things happen. They are the best. happen. They are the best. More
by Eileen Park
September 21, 2021
Always attentive, clean and honest. Have purchased 3 cars at this dealership as well as all service appointments at this dealership as well as all service appointments More
by Lisa S
Employees Worked With
September 20, 2021
Another unsatisfactory customer service experience @BMWSudbury.We came in for an oil change, and Mackenzie told us it would be 1.5 hours. My wife had to find MacKenzie two hours later, who informed us @BMWSudbury.We came in for an oil change, and Mackenzie told us it would be 1.5 hours. My wife had to find MacKenzie two hours later, who informed us that the oil change had just started! She explained that a required part was missing, was not in stock, and we would need to schedule a follow-up appointment. MacKenzie did a terrible job managing our expectations. We were in the waiting room for two hours and observed Mackenzie interacting with 2-3 customers (including us), so this was not a case of her being too busy. More
by jackb1211
Employees Worked With
Mackenzie Ditomassi
September 20, 2021
That was the first time I worked with them. They are super kind, helpful and informative. I want to thank to William Kramer especially for his help! super kind, helpful and informative. I want to thank to William Kramer especially for his help! More
by Umut
Employees Worked With
William Kramer
September 17, 2021
I have been dealing directly with Almir Jonuz for any/all servicing needs or general questions. He is always available, super friendly and an all around fantastic guy. He runs one of the largest service servicing needs or general questions. He is always available, super friendly and an all around fantastic guy. He runs one of the largest service departments in the northeast and the calm is refreshing. For anyone who has an issue they want addressed with a charge they don’t agree with or a service need ask for Al. I see the limited negative reviews and know that they just needed to talk to someone else to get a resolution that works for all parties. More
by NASDAQ
Employees Worked With
Almir Jonuz
September 17, 2021
Excellent professionals Who really value their customers itwas the beste experience very fast and efficient itwas the beste experience very fast and efficient More
by kisau
Employees Worked With
September 16, 2021
Good service - transparent, good communication and follow up and follow through. Cost is quite high. up and follow through. Cost is quite high. More
by Bob
Employees Worked With
