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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,111 reviews

September 06, 2021

Very professional employees, very welcoming place! Special Thanks To Henry for taking good care of us today and everyone for the experience! Definitely will recommend this place to my family and frien More

by johannibonilla1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Herb Chambers BMW of Sudbury responded

Johann, we are so happy to hear that you had such a great time working with our team at Herb Chambers BMW of Sudbury! Thank you for your kind words, Henry and the team appreciate it!

September 04, 2021

Elmin was great! He was very patient with all my questions and delivered car clean. I’ve never had better experience at dealership. Highly recommended dealership. More

by Bojan Juric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Elmin Jonuz
Sep 06, 2021 -

Herb Chambers BMW of Sudbury responded

Bojan, we are so happy to hear that you had such a great time working with Elmin! Herb Chambers BMW of Sudbury is so proud to hear that you had a great time!

September 03, 2021

Nothing but good words for this dealership… service staff are excellent, in particular to name my service manager, William. More

by jarlathffrenchmullen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas who serviced the car., William Kramer
Sep 03, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for this wonderful feedback - we can't wait to share it with William and the team! Your business is much appreciated by all of us here at Herb Chambers BMW of Sudbury and we look forward to your next visit!

September 02, 2021

Very easy through out the whole process . Sales manager ,sales person , and delivery genius were all great to deal with ! All aspects of the process was handled in a efficient and timely manner . More

by Fred
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Robbins, Joe Cefalo, Jeffrey Duenas, Anthony Maruca
Sep 02, 2021 -

Herb Chambers BMW of Sudbury responded

We're so glad to hear it, Fred! The Herb Chambers BMW of Sudbury team is grateful to have you in the family!

September 01, 2021

Herb Chambers auto group,Robert Cappelletti in particular treated me very well! I was buying a used car but it was as if it was a brand new BMW! More

by Panamamark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cappelletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Armstrong
Sep 02, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you so much! We know Robert will be pleased they made your visit a five-star experience! We hope you love your car and come back to Herb Chambers BMW of Sudbury to see us again!

September 01, 2021

It will come as no surprise to anyone who has worked with a herb chambers company that my experience was excellent. From the understated and responsive sales person Josue Bulux to the finance team to the se More

by NEShaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bulux sales, Tegan Von Wasserman, Joe Cefalo
Sep 01, 2021 -

Herb Chambers BMW of Sudbury responded

Wow, thank you so much for this wonderful review! We appreciate you trusting Herb Chambers BMW of Sudbury with your business and are thrilled to hear that Josue and the rest of the team made the experience a great one for you. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can do for you!

Sep 01, 2021 -

NEShaw responded

You deserve any compliment I made. Thanks again.

September 01, 2021

I had excellent service for my BMW X1. prompt in providing substitute vehicle. Easy to schedule an appointment. Prompt follow-up, ambient environment, and would recommend the agency. More

by sethu_na
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert J, Robert Cohoon
Sep 01, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for visiting us! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your X1 and hope we can be of service to you again in the future!

August 31, 2021

I am from Connecticut and one back spring broke and the other about to. Had car towed to herb chambers BMW and they were incredible. Diagnosis,explanation, communication were all top notch and very fair pr More

by Leslie M.G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Sep 01, 2021 -

Herb Chambers BMW of Sudbury responded

We're so glad the Herb Chambers BMW of Sudbury could help, Leslie! We know how frustrating it can be to require important repairs and we're happy we could help resolve these concerns! Thank you for your five-star review!

August 30, 2021

My service experience was once again top notch due to the first class service from my service advisor, Mackenzie Ditomassi. She is extremely professional, efficient, and friendly. I wouldn't go anywhere else More

by Rob C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Aug 31, 2021 -

Herb Chambers BMW of Sudbury responded

We appreciate this wonderful feedback, Rob, and can't wait to share it with Mackenzie! Thanks for your loyal business and we'll see you next time here at Herb Chambers BMW of Sudbury!

August 30, 2021

After 2 years of being a devoted customer due to satisfied repairs. I have recently come to find out that their pricing is outrageous relative to other BMW certified dealers and repair shops. Also n More

by Chestnut Hill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mackenzie Ditomassi
Sep 13, 2021 -

Herb Chambers BMW of Sudbury responded

We're sorry to hear that as I know you joined our family after a negative experience at another BMW center and you're unsatisfied with your recent service experience. I took the time to review the pricing provided and it looks like we they have been all in line and discounted as well. We take pride in our customers and would love to discuss further. Please call me at your convenience. Pranav Gill

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