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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,139 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,139 reviews

September 27, 2021

Excellent. Hospital clean shop. Professional mechanics. Trusted service. Thorough inspection on arrival. Covid Safe and well organized. More

by E89Launch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almir Jonuz, Robert Cohoon, William Kramer, Patrick Peterson, Josue Bulux, Mackenzie Ditomassi, John Majeika, Oulay Inthaphone, Elmin Jonuz
Sep 28, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your glowing review of Herb Chambers BMW of Sudbury! We look forward to seeing you again for your next appointment!

September 27, 2021

expert, swift, courteous, warm, flexible, thorough, human, human, human, human, human, human, human, human, human More

by pjjjkehoe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Sep 27, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your five-star rating!

September 27, 2021

Elmin was a pleasure to work with, he really goes over and beyond for customer and he is extremely knowledgeable. Definitely I will be coming back and recommending this dealer because of people like this. More

by Sanel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Elmin Jonuz
Sep 28, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you so much for the excellent feedback - Elmin will be so happy to hear it! Your business is greatly appreciated by all of us here at Herb Chambers BMW of Sudbury and we look forward to seeing you again next time!

September 27, 2021

They were great! Both my sales person Robert and the finance manager were a pleasure to work with. More

by dahl190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raissa Reis, Tegan Von Wasserman, Robert Cappelletti
Sep 28, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy to hear this! Thank you for trusting the Herb Chambers BMW of Sudbury team with your business. We appreciate your support and hope to see you again next time!

September 26, 2021

Excellent experience with my first service appointment at HC BMW Sudbury. John M. provided great customer service and my car was done on time even with adding a MA car inspection. Woot woot!! More

by Kristen Bell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso, John Majeika
Sep 27, 2021 -

Herb Chambers BMW of Sudbury responded

This is what we like to hear, Kristen! John and our team couldn't do it without customers like you! -Herb Chambers BMW of Sudbury

September 24, 2021

My wife and I had such a pleasant buying experience purchasing her a newer car. Salesman Jeff Duenas did a Great Job. It was very quick. We narrowed our choices down to two(2) vehicles. Jeff quick More

by SFByronMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Hauman, Tegan Von Wasserman, Jeffrey Duenas
Sep 24, 2021 -

Herb Chambers BMW of Sudbury responded

This is what we like to hear! We're so happy that Marc and Jeff worked hard, and provided you and your wife with a seamless buying experience! We take pride in providing our customers with the best, and hope you share your experience at Herb Chambers BMW of Sudbury with friends and family! See you next time!

September 24, 2021

I had a recall on my BMW and made an appointment over the phone for 11 A.M. When I arrived i was told that they prefer I not wait for this specific service due to the fact that it could take hours. The lett More

by Mkfd16
Recommend Dealer
No
Employees Worked With
Oulay Inthaphone
Oct 12, 2021 -

Herb Chambers BMW of Sudbury responded

We understand your frustration and are disappointed to see the low rating. The offer to provide you a loaner was simply to keep you from waiting as experience has shown these recalls have been taking longer. Your input is valuable to us, and without it, we're unable to change how we operate to better serve you. Please don't hesitate to reach out to us if you have additional information you'd like to share. Thank you! - Pranav Gill - General Manager

September 23, 2021

Very courteous and attentive. Short waiting time to see the Service Advisor Nick, who was very knowledgeable on the car and the questions we asked regarding the service contract options More

by Lmgrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
Sep 24, 2021 -

Herb Chambers BMW of Sudbury responded

We're glad Nick and our team could make your service visit an enjoyable one! Thank you for rating Herb Chambers BMW of Sudbury five stars! We'll see you next time!

September 23, 2021

Friendly and professional services.Least waiting time. Friendly and professional services. Least waiting time. Pay attention to the clients. Car loaner is a plus. More

by mingliu2us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John,Majeika
Sep 23, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you! We're glad the Herb Chambers BMW of Sudbury team earned your five-star rating!

September 22, 2021

Service was exceptional and the extras given in terms of cleaning were awesome. Everyone was so helpful More

by wfboats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Sep 22, 2021 -

Herb Chambers BMW of Sudbury responded

Thanks for taking the time to review your recent visit with the Herb Chambers BMW of Sudbury team! We appreciate your business and hope to see you again next time!

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