
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,139 reviews
Nothing but good words for this dealership… service staff are excellent, in particular to name my service manager, William. are excellent, in particular to name my service manager, William. More
Very easy through out the whole process . Sales manager ,sales person , and delivery genius were all great to deal with ! All aspects of the process was handled in a efficient and timely manner . ,sales person , and delivery genius were all great to deal with ! All aspects of the process was handled in a efficient and timely manner . More
It will come as no surprise to anyone who has worked with a herb chambers company that my experience was excellent. From the understated and responsive sales person Josue Bulux to the finance team to the se a herb chambers company that my experience was excellent. From the understated and responsive sales person Josue Bulux to the finance team to the service team everyone was hustling to close my deal, deliver the new car, attend to my old car (service and detailing as I am keeping it in the family). Just humming like a Swiss watch. What a great company and a great dealership. Showroom is truly exceptional - clean, stocked, beautiful. More
I had excellent service for my BMW X1. prompt in providing substitute vehicle. Easy to schedule an appointment. Prompt follow-up, ambient environment, and would recommend the agency. providing substitute vehicle. Easy to schedule an appointment. Prompt follow-up, ambient environment, and would recommend the agency. More
Herb Chambers auto group,Robert Cappelletti in particular treated me very well! I was buying a used car but it was as if it was a brand new BMW! treated me very well! I was buying a used car but it was as if it was a brand new BMW! More
I am from Connecticut and one back spring broke and the other about to. Had car towed to herb chambers BMW and they were incredible. Diagnosis,explanation, communication were all top notch and very fair pr other about to. Had car towed to herb chambers BMW and they were incredible. Diagnosis,explanation, communication were all top notch and very fair pricing. No advantage at all taken of a tough situation. The opposite. They went out of their way to make my experience the best it could be and ahead of schedule. I am considering driving there for my next BMW More
My service experience was once again top notch due to the first class service from my service advisor, Mackenzie Ditomassi. She is extremely professional, efficient, and friendly. I wouldn't go anywhere else first class service from my service advisor, Mackenzie Ditomassi. She is extremely professional, efficient, and friendly. I wouldn't go anywhere else to service my car! More
After 2 years of being a devoted customer due to satisfied repairs. I have recently come to find out that their pricing is outrageous relative to other BMW certified dealers and repair shops. Also n satisfied repairs. I have recently come to find out that their pricing is outrageous relative to other BMW certified dealers and repair shops. Also not happy with advisor tacking on more than needed repairs. Also they offer price services, then add in labor costs afterwards. My previous BMW dealer did not do this. More
I had a 1:30 appointment but had to wait 25 minutes for the technician to come to see me. I was then charged $805 for a simple oil change, brake fluid, cabin air filter and inspection. I understand that BM the technician to come to see me. I was then charged $805 for a simple oil change, brake fluid, cabin air filter and inspection. I understand that BMW may charge twice the usual rate but 4 times is getting me in trouble with my wife! More