Herb Chambers BMW of Sudbury

The folks who I have dealt with from sales to service were very responsive to my needs. They listened to my concerns and provided me with exceptional service. Karen in particular was extremely helpful. were very responsive to my needs. They listened to my concerns and provided me with exceptional service. Karen in particular was extremely helpful. More

Just had my car serviced at BMW of Sudbury, super impressed by their attention to detail! I had to have my new car towed in after hitting a pothole on the highway, they called me to offer a loaner. M impressed by their attention to detail! I had to have my new car towed in after hitting a pothole on the highway, they called me to offer a loaner. My last BMW dealership only gave you a loaner if you booked you service weeks ahead. More

A fine service experience. My service advisor William was an excellent and helpful resource as we worked trying to plan diagnosing an elusive front end knock. As someone who works on his own cars, I val was an excellent and helpful resource as we worked trying to plan diagnosing an elusive front end knock. As someone who works on his own cars, I value this quality of service. More

Nick is great! He Always go out of his way to make everything simplified for me. Thank you! Really Can’t ask for anything more. everything simplified for me. Thank you! Really Can’t ask for anything more. More

Very helpful and friendly reps that made the buying process very quick! I mostly worked with Wilson Dowridge who helped me through the entire process quickly, both over the internet and in person. He w process very quick! I mostly worked with Wilson Dowridge who helped me through the entire process quickly, both over the internet and in person. He was quick to respond to my emails and calls and kept me up to date constantly on any new info, the entire process was made easy with his help. Rehan Rauf also helped me out when getting my car ready, both were knowledgeable, willing to help with any issue, and quick to answer every question I had. I also worked with Joe D'Alfonso who was very patient and informative when we were working on the leasing process. The rest of the staff were pleasant as well, and the building itself is a very comfortable and good-looking environment. Best dealership I've worked with More

From my phone call to make an appointment to picking up my car, service was both personal and professional. Al Jonuz is the very best! my car, service was both personal and professional. Al Jonuz is the very best! More

William Kramer was assigned as my service adviser for this visit. He communicated clearly and effectively. During the whole process, he was very friendly, professional and helpful! this visit. He communicated clearly and effectively. During the whole process, he was very friendly, professional and helpful! More

The service department did an excellent job. The work was thorough and promptly performed. The service technician was very courteous and professional as was the gentleman who performed the diagnostic test an thorough and promptly performed. The service technician was very courteous and professional as was the gentleman who performed the diagnostic test and repair. Excellent job by the entire team! More

The wait for the service advisor when dropping off car always take a long time. However, there has been much improvement with timely completion of service and timely communication of when car will be rea always take a long time. However, there has been much improvement with timely completion of service and timely communication of when car will be ready More

The Service Department has always responded to my inquiries and has expertly answered all of my technical questions. Their courtesy car service has always been very helpful. inquiries and has expertly answered all of my technical questions. Their courtesy car service has always been very helpful. More