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Herb Chambers BMW of Sudbury
Sudbury, MA
2,139 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,139 reviews
July 08, 2021
Great interaction with service tech. Great feedback and explanation. Video review of service and troubleshooting performed. Great use of technology to communicate with customers. A+ explanation. Video review of service and troubleshooting performed. Great use of technology to communicate with customers. A+ More
by tgriffith
Employees Worked With
Oulay Inthaphone
July 06, 2021
Service manager Mr Robert C. was very knowledgeable and was able answer all my questions. The service was done within the given time and date. was able answer all my questions. The service was done within the given time and date. More
by nebil Altug
Employees Worked With
Robert Cohoon
July 03, 2021
I was scheduled for an oil change/service on June 29, 2021 at 1:30pm. I did not get my car back until June 30 at noon. That's 23 HOURS FOR AN OIL CHANGE. Whoever scheduled the appointment should have kno 2021 at 1:30pm. I did not get my car back until June 30 at noon. That's 23 HOURS FOR AN OIL CHANGE. Whoever scheduled the appointment should have known how busy they were and how it couldn't be done then. Bill Kramer was great in arranging a loaner when I'd been there 2 hours and they hadn't started; he thought it should be done by that evening. When I called at 5:30, Mackenzie told me it wouldn't be done by closing time, I said I needed it by 10:00am for a trip; she said she'd pass on that info. WHY WASN'T IT SCHEDULED FOR FIRST THING IN THE MORNING SINCE THEY'D ALREADY HAD IT FOR SO LONG? Sounds like some MISMANAGEMENT IN THE SERVICE DEPT? Very disappointing. More
by Disappointed with service dept
Employees Worked With
William Kramer, Mackenzie Ditomassi
July 03, 2021
Excellent service. Oulay team Quickly identified and fixed all problem. Easy communication. All cost and recommendations provided upfront. I would recommend this service dealer to anyone. fixed all problem. Easy communication. All cost and recommendations provided upfront. I would recommend this service dealer to anyone. More
by Remek
Employees Worked With
Oulay Inthaphone
July 01, 2021
I recently had Robert Cohoon for a service advisor at BMW Sudbury. The service was fantastic. Robert communicated what the car needed promptly and clearly. The estimated cost was also spot on. No surprises. Sudbury. The service was fantastic. Robert communicated what the car needed promptly and clearly. The estimated cost was also spot on. No surprises. Thanks for the courteous, professional service. More
by Jason
Employees Worked With
Robert Cohoon
July 01, 2021
Well organized, excellent communication and status updates and great help in keeping costs to a reasonable amount. John Majeika., my service advisor provided excellent help though these last many mont updates and great help in keeping costs to a reasonable amount. John Majeika., my service advisor provided excellent help though these last many months. More
by dr.steveisenberg
Employees Worked With
John Majeika
July 01, 2021
Great experience bringing my car in for service. The service team was knowledgeable and drop off / pick up was super easy. Highly recommend Herb Chambers BMW of Sudbury! service team was knowledgeable and drop off / pick up was super easy. Highly recommend Herb Chambers BMW of Sudbury! More
by Franco D
Employees Worked With
Oulay Inthaphone
June 29, 2021
Charlie K is the best. Always takes the time to listen and assures that we are satisfied. and assures that we are satisfied. More
by Diane
Employees Worked With
June 27, 2021
My salesperson was Josh and he was super helpful and informed on the car I was buying . I worked with Tegan on the financing, she worked hard for me and was great to communicate with and to be real was informed on the car I was buying . I worked with Tegan on the financing, she worked hard for me and was great to communicate with and to be real was fun and entertaining. Buying a car had never been this easy before. This is the first time shopping here and I plan on being back! More
by Eric M
Employees Worked With
Tegan Von Wasserman
June 26, 2021
BMW of Sudbury has a great service department. My service advisor Oulay and service director Al are very professional and accommodating. I highly recommend! advisor Oulay and service director Al are very professional and accommodating. I highly recommend! More
by Ed B
Employees Worked With
Oulay & Al
