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Herb Chambers BMW of Sudbury
Sudbury, MA
2,140 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,140 reviews
June 09, 2021
The wait time to speak with your service adviser is slow. I think they are short staffed right now as I only saw one advisor in the department. Follow-up regarding my car and the status of service being per I think they are short staffed right now as I only saw one advisor in the department. Follow-up regarding my car and the status of service being performed was good. The job was finished the next day as was promised. More
by BS
Employees Worked With
Nick Sullivan
June 09, 2021
Courteous, great at accommodating appointment with personal schedule! First class all the way! Al could not have been kinder And explain things in great detail to me. We scheduled next appointment and personal schedule! First class all the way! Al could not have been kinder And explain things in great detail to me. We scheduled next appointment and will be getting a loaner And they will pick my car up and drop it back off at my workplace. Talk about accommodating More
by vicky6swim
June 07, 2021
Attentive and thorough Did not try to fix something that was ok. Went back to double check problem which was functional at that time. No charge and even washed the car was ok. Went back to double check problem which was functional at that time. No charge and even washed the car More
by Robalho
Employees Worked With
John Majeika
June 06, 2021
Mackandie is extetmly helpful and knowledgeable , very nice and efficient. Will inform you by text what stage your car is and when is ready for pick up nice and efficient. Will inform you by text what stage your car is and when is ready for pick up More
by Hassan
Employees Worked With
Mackenzie Ditomassi
June 05, 2021
Amazing friendly staff answered all my questions to my satisfaction! Everyone there was cordial and no pressure at all. I would definitely recommend stopping into BMW of Sudbury if you’re in the market fo satisfaction! Everyone there was cordial and no pressure at all. I would definitely recommend stopping into BMW of Sudbury if you’re in the market for a new car! More
by michaelmongeon
Employees Worked With
Alex Robbins, Tegan Von Wasserman, Joe Cefalo, Jeffrey Duenas
June 05, 2021
It was such a wonderful experience. I’ve been to other dealerships this one being the best. Oulay was my service advisor. He is very nice as well as informative with BMW. This will definitely be my dealer dealerships this one being the best. Oulay was my service advisor. He is very nice as well as informative with BMW. This will definitely be my dealership of choice. Thanks! More
by DolliC
Employees Worked With
Certified technician Mohammed, Oulay Inthaphone
June 05, 2021
Took my 2017 330ix in for service today. Very happy with service and personnel. Thank you Robert Cohoon for prompt email communications, matching another dealer's quote, providing a loaner. Thank you John service and personnel. Thank you Robert Cohoon for prompt email communications, matching another dealer's quote, providing a loaner. Thank you John Majeika for prompt communications throughout for the repair process and most of all for not trying upsell me anything else. Car was ready quickly and everything went smoothly from start to finish. More
by RK
Employees Worked With
Robert Cohoon, John Majeika
June 03, 2021
Fast response and helped solve the issues! The pick up truck arrived the same day after I sent the service request to BMW dealer, super nice! truck arrived the same day after I sent the service request to BMW dealer, super nice! More
by Shuzhi Zhang
Employees Worked With
Mackenzie Ditomassi
June 03, 2021
As I drove out after my service I thought that I would always have a BMW and always get it serviced at BMW in Sudbury. All of the service people are great but Bill Kramer is even better. always have a BMW and always get it serviced at BMW in Sudbury. All of the service people are great but Bill Kramer is even better. More
by Bmwisthebest
Employees Worked With
William Kramer
June 03, 2021
Joe was fantastic to work with and very knowledgeable about the product. Gave a thorough review of the vehicle upon delivery. Go see him! Tegan was very helpful at all stages of financing and resolved about the product. Gave a thorough review of the vehicle upon delivery. Go see him! Tegan was very helpful at all stages of financing and resolved a small post-sale issue without any difficulty. These folks are great! More
by JFINNEGANESQ
Employees Worked With
Joseph D'Alfonso, Tegan Von Wasserman
