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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,111 reviews

April 18, 2021

Five-star video inspection. Super helpful for people like me who don't know about mechanics. It is also a five-star service advisor to William. He's professionally and patiently explained the car conditions More

by Joyful
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Kramer
Apr 20, 2021 -

Herb Chambers BMW of Sudbury responded

We appreciate you sharing your great experience with William and our team. We strive to provide the best possible service to anyone that walks in our door. We hope to have the opportunity to work with you again!

April 17, 2021

The communication was much to be desired. So basically there was none.... On a good note 4 weeks and my car was fixed. So far More

by Sally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Almir Jonuz, William Kramer
May 03, 2021 -

Herb Chambers BMW of Sudbury responded

Sally, we're sorry to hear about this experience. Our customers are so important to us, and we appreciate your feedback so we can improve our communication moving forward. Please reach out to me directly and I would love to make sure we get things back on track for the future, Pranav Gill - General Manager - pgill@herbchambers.com

April 15, 2021

Mackenzie is very knowledgeable , professional ,communicative and efficient Great asset to BMW Sudbury Always goes above and beyond to help and assist customers Highly recommended More

by armadale
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Apr 15, 2021 -

Herb Chambers BMW of Sudbury responded

We are so glad to hear that Mackenzie did such good work for you! Thank you so much for leaving us this very kind review. Herb Chambers BMW of Sudbury is proud to be your dealership of choice!

April 15, 2021

The service was outstanding and Mackenzie is always on top of communicating and supporting the customer. She engages and is always ready to answer questions More

by Satisfied customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Apr 16, 2021 -

Herb Chambers BMW of Sudbury responded

It's always our pleasure to take care of you! Thank you for the wonderful feedback on Mackenzie and our service team! See you next time!

April 15, 2021

In my fifth year with Herb Chambers BMW of Sudbury. Recent service involved a leak with a tire on my X1. Booked a service appointment - described the problem - analyzed the tire - indicated More

by CGALLOZZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Apr 16, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your years of business with us at Herb Chambers BMW of Sudbury, Carol! It was our pleasure to take care of the tire leak! We appreciate your positive feedback and look forward to your next visit with us!

April 15, 2021

John R. Made sure to keep me posted on the status of the car. He handled the entire process in a timely and professional manner. Happy with the entire team. More

by Lmgrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R.
Apr 16, 2021 -

Herb Chambers BMW of Sudbury responded

We are so happy John and our Herb Chambers BMW of Sudbury team earned your support! Thanks so much!

April 14, 2021

Robert went above and beyond to help us today. He was very friendly and accommodating. We truly appreciate his above and beyond approach. It’s why we continue to purchase and service our vehicles at B More

by mikesaran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert J
Apr 14, 2021 -

Herb Chambers BMW of Sudbury responded

We always aim to go above and beyond for our customers at Herb Chambers BMW of Sudbury, and are thrilled to hear Robert showed his commitment to this! Thank you for your feedback and we look forward to your continued business!

April 14, 2021

Outstanding service all around. Nick J. Is fabulous. They communicated every step of the way and were efficient and met my scheduling needs. Well done More

by Finninfram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas J
Apr 15, 2021 -

Herb Chambers BMW of Sudbury responded

We are so glad to hear that you received outstanding service from Nick and the Herb Chambers BMW of Sudbury team! Thanks for being a great customer.

April 13, 2021

Mackenzie in service is very professional, informative and an asset to BMW Sudbury. This is the 2nd time I have dealings with Mackenzie's. Always professional and personable. More

by MMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Apr 15, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your kind words about Mackenzie. It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Herb Chambers BMW of Sudbury

March 31, 2021

My wife recently purchased a new 2021 228i xdrive from BMW Sudbury. The pre-sales experience was smooth and pleasant. The training that was given to my wife when we took delivery was professional and info More

by jon_8000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pranav Gill, Rami Aboutayoun
Apr 15, 2021 -

Herb Chambers BMW of Sudbury responded

jon_8000 - Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. We're so happy to know that this was achieved with you during your visit with Rami and Pranav. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! - Herb Chambers BMW of Sudbury team

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