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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,111 reviews

March 07, 2021

Mackenzie Ditomassi was very professional, and helped me out big time with my car when I brought it in for service, Good communication! Highly Recommend! More

by Pratik C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Mar 23, 2021 -

Herb Chambers BMW of Sudbury responded

Pratik C. - Thank you so much! We're so pleased to learn that your visit with Mackenzie was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! - Herb Chambers BMW of Sudbury team

February 22, 2021

The team at BMW Sudbury helped get me a great deal on a 2020 330 and I couldn't be happier with the experience. John Dibitetto in sales and Karen Peterson in service helped me quickly and efficiently. Trul More

by Zmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiBitetto, Julianna Lee
Feb 24, 2021 -

Herb Chambers BMW of Sudbury responded

Zmurphy - Thank you for posting such an awesome positive review! We appreciate you taking the time to share your experience with John and Karen. A terrific guest experience is what we aim for each and every time and John and Karen are both truly testaments to that. We'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving your automotive needs for many more years to come! - Herb Chambers BMW of Sudbury team

February 22, 2021

Not a 1 star just 0 star A very bad service place, no Not a 1 star just 0 star A very bad service place, no work experience should go elsewhere. And do not recommend visiting this place More

by Arnont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wilson Dowridge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pranav Gill, Michael Walsh Jr., Julianna Lee
February 17, 2021

We wanted to explore a few BMW models, and Charlie Karkaetedes at Herb Chambers BMW of Sudbury was extremely helpful, setting us up with test drives and answering all of our questions. A few days late More

by Lee Phenner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almir Jonuz, Raissa Reis, Chad Armstrong
Feb 23, 2021 -

Herb Chambers BMW of Sudbury responded

Lee Phenner - Thank you for taking the time to share your experience with Charlie. It’s a pleasure to hear that Charlie was so helpful to you and that we provided you with an overall great experience. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We appreciate your loyalty and look forward to seeing you again! - Herb Chambers BMW of Sudbury team

January 28, 2021

We had a great experience with Tegan at BMW of Sudbury. She listened to our needs and took the time to search for the perfect vehicle for us. We found her to be very honest, caring and knowledgeable. Th More

by mikesaran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tegan Von Wasserman
Feb 17, 2021 -

Herb Chambers BMW of Sudbury responded

mikesaran - Congratulations on your new vehicle! We're thrilled to hear that your experience with Tegan was seamless and easy - that's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! - Herb Chambers BMW of Sudbury team

January 27, 2021

Wow. We just bought a used 2017 Honda Pilot from BMW of Sudbury. Incredible experience. From the quick return emails from their internet sales coordinator to final steps of purchasing, the process was easy More

by Neil Deininger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Jarret
Feb 15, 2021 -

Herb Chambers BMW of Sudbury responded

Neil Deininger - Thank you for taking the time to write this review. We're so happy to read that your car-buying experience with Henry was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like Henry did just that! We appreciate your business and look forward to seeing you again! - Herb Chambers BMW of Sudbury team

January 24, 2021

The dealership staff was terrific all-around. My salesperson, Joseph D'Alfonso, couldn't have been more helpful. His communications were truly outstanding. His patience and that of the entire staff More

by pompeytgmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Walsh, 5 Stars; RAchel Vonkahle, 5 Stars., Erin Jarret, Julianna Lee
Jan 25, 2021 -

Herb Chambers BMW of Sudbury responded

pompeytgmd - Thank you so much for your kind words and we truly appreciate the opportunity to earn your business! Joseph is such an asset to our sales team and we're so glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, and friendly personality make him an irreplaceable member of our team. We will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! - Herb Chambers BMW of Sudbury team

Jan 25, 2021 -

pompeytgmd responded

Thank you for the kind response. I can't wait for the delivery of my new 228i! Already thoughts about future vehicle(s), maybe an X1 or other SUV sooner and possibly an M240i a bit later! I'll be in touch with Joseph at the appropriate time if that eventuates. Thanks again.

January 16, 2021

Great expirience, to the point, reliable and honest. Bought few cars from him and probably the next ones too. Always a pleasure to meet Charlie when visiting for service More

by oravid
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Herb Chambers BMW of Sudbury responded

oravid - Wow, thank you for the wonderful review! We're so glad to know Charlie is always able to provide you with such positive buying experiences. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new car! - Herb Chambers BMW of Sudbury team

January 16, 2021

I had best experience with Charlie. Charlie very honest, helpful, nice and always follow up with you on any issues or questions. I would recommend him to my family and friends. Good work Charlie! More

by Vlad Kriger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Herb Chambers BMW of Sudbury responded

Vlad Kriger - Thank youThis is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. We're so pleased Charlie was able to do exactly that. Thank you again and we look forward to working with you again in the future! - Herb Chambers BMW of Sudbury team

January 16, 2021

Charlie is attentive, helpful, honest, and an absolute pleasure to work with. He has always found me the car I was looking for, and did his best to make sure I got the best deal possible. I highly recom More

by snash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 05, 2021 -

Herb Chambers BMW of Sudbury responded

snash - Thank you for taking the time to write this review! Charlie is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. He will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out! - Herb Chambers BMW of Sudbury team

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