Herb Chambers BMW of Sudbury

Charlie at BMW of Sudbury is the best! I don't usually like the car buying experience or writing reviews for that matter, however I have to when it comes to Charlie Karkaetedes of BMW of Su I don't usually like the car buying experience or writing reviews for that matter, however I have to when it comes to Charlie Karkaetedes of BMW of Sudbury. He is so relaxing to deal with because he doesn't try to sell you a car or pressure you in any way. Some people like the negotiation process, but I don't. Yes, I like getting a good deal, but don't enjoy the stress of haggling over a car price for two hours. Charlie helps you decide with what car and options you want and gives a fair price without the stress. I highly recommend him. Matt V. More

Repeat Customer, will be back! I have worked with Charlie Karkaetedes in the past and will ask specifically for him the next time I come in to the showroom. Charlie is a profession I have worked with Charlie Karkaetedes in the past and will ask specifically for him the next time I come in to the showroom. Charlie is a professional in every sense of the word. In this day and age, competition is rampant and consumers have a wide variety of choice. Quality customer service is often the differentiator. More

Outstanding Purchasing Experience I was fortunate to work with John DiBitetto (sales). His professionalism and personality contributed to an excellent education about the car that I wa I was fortunate to work with John DiBitetto (sales). His professionalism and personality contributed to an excellent education about the car that I was considering and a completely satisfying transaction experience. Throughout the Purchasing process, he consistently interacted with me to ensure that both he and Herb Chambers BMW of Sudbury were meeting my requirements. More

Bill Kramer is the best of the best! Nobody knows BMWs as well as Bill Kramer. His product knowledge is only surpassed by his outstanding customer service. A real attribute to the dealers Nobody knows BMWs as well as Bill Kramer. His product knowledge is only surpassed by his outstanding customer service. A real attribute to the dealership! Brian Frye is the best Service Advisor I've ever had the pleasure of working with. He is smart, honest, friendly, and loves his job. He has saved me money on my car by recommending services that give it longevity, and by NOT recommending services my car didn't need quite yet. I'll always see Brian Frye when I visit BMW Sudbury. More

Excellent Buying Eperience Peter Vargo is an excellent sales person - he knows his BMWs and is able to communicate effectively. He has a sense of urgency which, strangely, seem Peter Vargo is an excellent sales person - he knows his BMWs and is able to communicate effectively. He has a sense of urgency which, strangely, seems to be missing in some of the BMW sales personnel at other dealers. My wife an I are not neophytes when it comes to buying an automobile, and we expect to get answers to straightforward questions, Peter provided these; while others have not. A really good, low pressure guy. More

Brought my car in for the 1st time for damage due to pot hole. Ashley, my service advisor was amazing and did a great job helping me out. Work was well done and car was returned like new, fixed and cleaned. hole. Ashley, my service advisor was amazing and did a great job helping me out. Work was well done and car was returned like new, fixed and cleaned. More

If you need a fabulous salesperson, see Dan Mahoney. He is fabulous — well-informed and patient. No nonsense! Even better than Joe Santamaria ( if that’s possible)! is fabulous — well-informed and patient. No nonsense! Even better than Joe Santamaria ( if that’s possible)! More

Good experience and friendly staff The overall experience of buying the care from BMW Sudbury was great!. Very friendly staff. Making appointment was easy. The car was ready for test d The overall experience of buying the care from BMW Sudbury was great!. Very friendly staff. Making appointment was easy. The car was ready for test drive at the promised time. More

Friendly and stress free experience. Everyone I dealt with treated me very friendly and professionally. From the first day I went to the dealership to take a look at the car I had in min Everyone I dealt with treated me very friendly and professionally. From the first day I went to the dealership to take a look at the car I had in mind I never felt stressed and was never pushed to make a decision in a hurry. Jordan Brito was my salesperson and he made me feel very relaxed and treated me in a very friendly way. He showed a very professional way to conduct the entire process. He was very understand and answered my questions in a professional manner and with knowledge of what he told me. He handled all the paperwork and all my questions with professionalism. All the promises he made to me about the delivery of the car and all the documentation was on time and correct. I would recommend Jordan to anyone I come across looking to buy a car. More

Excellent customer nurturing!! Henry Ding sold us our first BMW 8 years ago. It took us almost 3 years to make that purchase!! Henry patiently worked with us through that time and e Henry Ding sold us our first BMW 8 years ago. It took us almost 3 years to make that purchase!! Henry patiently worked with us through that time and ever since. We just brought home a new BMW X4. Again the purchase was a pleasure at this dealership. We got the distinct feeling we had Henry work for us and got us the best car at the right price. The entire team at BMW Sudbury - sales, service, parts and everyone from the front door, the telephone have always been responsive, pleasant and extremely helpful. Kudos to the management for such sustained quality and care toward their customers. More