
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Helpful Very accommodating with getting the right car for my budget. Continued to help after the purchase to make sure everything was working and completed t Very accommodating with getting the right car for my budget. Continued to help after the purchase to make sure everything was working and completed to my liking. More
Amazing!!! I found a car online on a Sunday night. Sent a message about.. First thing monday morning I was contacted.. They connected me to Malcom.. From the fi I found a car online on a Sunday night. Sent a message about.. First thing monday morning I was contacted.. They connected me to Malcom.. From the first conversation, I felt like I was talking to friend who I grew up with. I was not able to make it to see the car, he said" not a problem at all.. I'll bring the car right to your front door on Wednesday." He put absolutely no pressure on me what so ever. I test drove the car, Saturday I was back there to buy it.. It was the easiest and smoothest transaction I've ever made.. absolutley amazing customer service and they dont treat you like just another number.. More
used car purchase My sales person Saena was helpful, professional and a pleasure to work with. She knew her facts, numbers and features of the car. There was no agres My sales person Saena was helpful, professional and a pleasure to work with. She knew her facts, numbers and features of the car. There was no agressive sales tactics. More
Very poor customer service. VERY poor customer service. Very poor pre delivery. Making promises they never kept. Did not answer emails, Had to rewrite checks because of misinfor VERY poor customer service. Very poor pre delivery. Making promises they never kept. Did not answer emails, Had to rewrite checks because of misinformation. If I had not liked the color and make of my vehicle I would NEVER have given Herb Chambers of Sudbury a second thought. More
Great Experience Pascal Abu-Ali and Rachel were absolutely the best people I worked with on any car transaction over the last 10 years. Very professional, top notch cu Pascal Abu-Ali and Rachel were absolutely the best people I worked with on any car transaction over the last 10 years. Very professional, top notch customer service and got me a dream deal. Both for my new car purchase and my trade in. Will definitely go back and buy from them. More
Experience with BMW of Sudbury herb chambers Salyna was a bit rude and aggressive to us , which we found somewhat annoying . It occurred She thinks customers don’t know their numbers or hasn’t d Salyna was a bit rude and aggressive to us , which we found somewhat annoying . It occurred She thinks customers don’t know their numbers or hasn’t done their research , which amused us . Steve was calm , friendly and nice Andrew from finance was great , explained in detail and very knowledgeable of the service . More
Never liked the sales tactics My personal feeling is that smart pricing only favors the seller and not the buyer. Other dealers are in line with today's pricing expectactions and My personal feeling is that smart pricing only favors the seller and not the buyer. Other dealers are in line with today's pricing expectactions and recommend them over any Herb Chambers dealer. It's not the sales people, but the company's selling philosophy. Thank you More
Great experience from start It was a really great experience right from start. Tongzheng was a great guy to work with. He had a great attitude and was pretty knowledgeable. He fo It was a really great experience right from start. Tongzheng was a great guy to work with. He had a great attitude and was pretty knowledgeable. He followed up and was able to answer all questions. Dealership itself is pretty nice, with a lot of friendly staff. Overall, an excellent experience! More
Great experience!!! Dan Mahoney is great! If you’re looking for great service and extremely knowledgeable folks go to Herb Chambers in Sudbury. Dan Mahoney abdbthe redt of the team did a gre If you’re looking for great service and extremely knowledgeable folks go to Herb Chambers in Sudbury. Dan Mahoney abdbthe redt of the team did a great job! More
Easy leasing experience The team at Herb Chambers BMW Sudbury (MA) are smart, courteous car lovers who seem to want to get you the best deal in the car you love. This is our The team at Herb Chambers BMW Sudbury (MA) are smart, courteous car lovers who seem to want to get you the best deal in the car you love. This is our third lease with them and we will be back when it’s time for the 4th. More