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Herb Chambers BMW of Sudbury
Sudbury, MA
2,108 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,108 reviews
February 20, 2019
Service Experiences Have Been Consistently Professional I'm Patrick Snell and I am a customer of BMW of Sudbury. I've worked with Robert Cohoon on several occasions now. I can relay that working with Rob I'm Patrick Snell and I am a customer of BMW of Sudbury. I've worked with Robert Cohoon on several occasions now. I can relay that working with Robert's has been a pleasant experience. Robert is able to to provide an excellent level of service which will undoubtedly lead to me to purchase another BMW from BMW-Sudbury in the future. . Robert has always been professional, prompt, courteous and helpful - and also worthy of trust. I trust my BMW to BMW-Sudbury because of Robert; More
by Bouche
Employees Worked With
Robert Cohoon
February 20, 2019
BMW of Sudbury is the Class of Massachusetts Dealerships From the first step I took in the door I felt as if I was somewhere I was considered special. They catered to my wants, needs, didn't pressure me and From the first step I took in the door I felt as if I was somewhere I was considered special. They catered to my wants, needs, didn't pressure me and let me find my way into the BMW of my dreams. At some dealerships this is where the honeymoon ends but not at BMW Sudbury. From the sales rep I worked with, to the service team, to the GM I was treated with respect and felt like I was being prioritized with whatever I needed. I've dealt with some very poor dealerships in the past and have to say I won't be buying from anyone but BMW Sudbury going forward. They are simply the best at what they do, and provide an unmatched customer experience. Thank you to the BMW Sudbury team for all the little things. They haven't gone unnnoticed for this customer. More
by Atorti55
February 04, 2019
Pascal was excellent!!! Pascal was extremely knowledgable and had the best customer service. Made our car buying experience so much fun and helped us find the exact vehicle t Pascal was extremely knowledgable and had the best customer service. Made our car buying experience so much fun and helped us find the exact vehicle that we wanted. We will certainly be back in the future to work with him and we were so lucky to have him help us navigate our first BMW purchase. 10/10 would recommend to anyone!!! More
by AnthonyAly
Employees Worked With
Pascal Abu-Ali
January 26, 2019
Great customer service I drove up from RI to purchase my BMW. Manny was a pleasure to work with and made made sure everything was taken care of. A plus customer service an I drove up from RI to purchase my BMW. Manny was a pleasure to work with and made made sure everything was taken care of. A plus customer service and communication!! Highly recommended !!! More
by Pam
Employees Worked With
January 18, 2019
Kind, helpful, professional Henry is by far the best client advisor. He is patient, thoughtful and extremely professional. He made my new lease a great experience. I am now Herb Henry is by far the best client advisor. He is patient, thoughtful and extremely professional. He made my new lease a great experience. I am now Herb Chambers BMW of SUDBURY customer from this day forward. Thank you Henry!!🤗 More
by Chloebean1604
Employees Worked With
January 16, 2019
Thank You! Bill was the Best! I so appreciated all his help! He was super nice to me and explained everything perfectly! He always made sure I was happy and with Bill was the Best! I so appreciated all his help! He was super nice to me and explained everything perfectly! He always made sure I was happy and with a smile!! Thank you so much!!! ~ RobYn More
by RobYnWitha-Y
Employees Worked With
William Kramer
January 15, 2019
I recommend Herb Chambers BMW of "Sudbury" I have leased 2019 BMW X3 with very good experience and trade in my 2010 Toyota 4 Runner. They are good people to do business. I would suggest you do I have leased 2019 BMW X3 with very good experience and trade in my 2010 Toyota 4 Runner. They are good people to do business. I would suggest you do you own research about car and price, they will match your reasonable requirements in general. I have worked with 3 peoples from Herb Chambers BMW of "Sudbury" with good experience. Pascal Abu-Ali: sale man, he will try to match your trade in car asked-value Andrew Sadler: Financial manager, he will try to sell you the service after you review all you documents, ask for discounts, he will give to you. Rachel Vonkahle: Internet sales, she could give you a quotation over internet, which is not easy to get from internet for BMW cars. More
by BMWX3
January 15, 2019
Terrific Experience We have purchased two cars at BMW of Sudbury. This is a superb dealership with an excellent sales and service staff. Our second car involved a long s We have purchased two cars at BMW of Sudbury. This is a superb dealership with an excellent sales and service staff. Our second car involved a long sales process that would test the patience of any salesperson, but Charlie Karkaetedes, our salesperson, was with us the whole way as we first ordered a new X3 on the new BMW CLAR platform but then changed our minds and decided to wait until the new 2019 X5 came out on the CLAR platform. I am fastidious with detail and wanted to nail the car we ordered down to the a precise list of options. Charlie led us patiently through all the details and made it easy for us, and we took delivery of the new X5 in November as promised. I cannot speak highly enough of Charlie. While we moved to Florida during this whole process, we chose him as our BMW contact, taking delivery in Sudbury and driving the new car to Florida when it would have been easier to buy from the dealer in town. Thank you, Charlie! More
by Multi-Car Family
January 14, 2019
Aram and John D are the best! I have had the best experience at bmw of Sudbury! Aram was the best finance manager and John D was the best in helping me pick out my car! They were b I have had the best experience at bmw of Sudbury! Aram was the best finance manager and John D was the best in helping me pick out my car! They were both very efficient and very pleasant to work with! More
by Melly266
Employees Worked With
John DiBitetto, Aram Takvoryan
January 14, 2019
Excellent Service - Kudos to William Kramer I took my leased car in for the 10k service. Was promptly met by Bill, provided an overview what to be done, time estimate and asked me to relax and I took my leased car in for the 10k service. Was promptly met by Bill, provided an overview what to be done, time estimate and asked me to relax and he would keep me updated. Set the expectation for 2 hours. I was delighted that in less than 2 hours the car was ready, washed and cleaned and ready to go. Additionally I had a question or two and he walked me over to the car and shared with me the information and I was on my way. Very easy, friendly and efficient - thanks for the very pleasant experience - Bill & to the Sudbury service team. More
by BMW=Fun
Employees Worked With
William Kramer
