Herb Chambers BMW of Sudbury

Excellent Buying Experience Start to Finish After visiting a number of dealers over the last few weeks, I ended up meeting Charlie Karkaetedes at BMW of Sudbury. I am very glad i did. I can' After visiting a number of dealers over the last few weeks, I ended up meeting Charlie Karkaetedes at BMW of Sudbury. I am very glad i did. I can't say enough good things about my experience with Charlie - he was totally professional, patient, always helpful, extremely knowledgeable and very generous with his time both during the process and after the deal was done. I also appreciated his low-key, no pressure, no hype approach. If you are in the market for a BMW, call Charlie! More

Awesome experience with Peter and Anthony. Had an easy, stress-free experience leasing an x3 with Peter Vargo- helped walk me through the options and made sure I got just what I wanted. Anthon Had an easy, stress-free experience leasing an x3 with Peter Vargo- helped walk me through the options and made sure I got just what I wanted. Anthony was also extremely helpful in the financing process. This was my first car-buying experience and BMW Sudbury made it as fun and painless as possible, couldn't be happier with my decision. More

Awesome dealership Fantastic experience buying my second BMW from Herb Chambers of Sudbury. Every step of the transaction was pleasant. I would recommend this dealership Fantastic experience buying my second BMW from Herb Chambers of Sudbury. Every step of the transaction was pleasant. I would recommend this dealership to anyone wanting to purchase a vehicle and be treated fairly and with respect. More

Excellent experience. Manny delivers! I had spent many months putting down deposits and frequenting dealerships to get my hands on a new M2. This is where BMW Sudbury and Manny delivered. I had spent many months putting down deposits and frequenting dealerships to get my hands on a new M2. This is where BMW Sudbury and Manny delivered. Manny provided excellent service from the time I walked in, until the time I drove away, and then some more. More

Dan Mahoney is terrific! Dan Mahoney made a usually stressful experience stress and hassle free. His knowledge, polite and helpful demeanor made the process a happy one! Also Dan Mahoney made a usually stressful experience stress and hassle free. His knowledge, polite and helpful demeanor made the process a happy one! Also the usual hard sell by the manager did it exist, the manager Eric Millar could not have been nicer. Highly recommend BMW of Sudbury and especially Dan! More

Work with John at BMW Sudbury! Had the pleasure of buying my 2017 M240 from John DiBitetto from BMW Sudbury. John was great and went out of this way to ensure all my questions were Had the pleasure of buying my 2017 M240 from John DiBitetto from BMW Sudbury. John was great and went out of this way to ensure all my questions were answered. He followed up routinely and kept me updated on the status of my car. Highly recommend John and the BMW Sudbury team. More

Outstanding Service Advisor + Repeat Service Experience Currently I'm driving my 6th BMW, an X3. I purchased this Certified Pre-Owned vehicle last year from BMW of Sudbury. Over the years, i've experienced Currently I'm driving my 6th BMW, an X3. I purchased this Certified Pre-Owned vehicle last year from BMW of Sudbury. Over the years, i've experienced three different dealerships and worked with countless service advisors. There is no doubt that Kenneth Meltzer is the finest Service Advisor i've ever had the pleasure of working with. His customer service is extraordinary during every step of the process, from intake to pick up and after the work is done, he personally follows your vehicle with great attention detail that goes far beyond expectations. It is a strong team led by Al Jonuz. Colleen Silver has also been very helpful. In summary, Kenneth Meltzer in particular is an automotive expert you can trust, and one that I would highly recommend you use for servicing your BMW. More

Great service center My second time dealing with Ken for my service. He is exceptionally thorough and courteous. My service experience is always seamless and it starts and My second time dealing with Ken for my service. He is exceptionally thorough and courteous. My service experience is always seamless and it starts and ends with Ken. More

Not what I expect from a BMW dealer Where to begin? When I came to pick up my car, was given the wrong paperwork. Finally got my paperwork with no explanation about why some services we Where to begin? When I came to pick up my car, was given the wrong paperwork. Finally got my paperwork with no explanation about why some services were not performed. Called a few days later. Put on hold. Phone rings and rings, someone picks up and hangs up, phone rings and rings. Someone picks up then hangs up. This happens five times. Call back. Finally get through. Transferred to a different service advisor who does not sound happy to talk with me. He explains that some tests were done and will email them to me. Emails me a service estimate instead. I email him back. He then sends me the correct paperwork. It should not be this difficult! Like the car but the service is worse than my husband gets at his Honda dealer. More

Buy your next BMW from Courtney I am very fortunate to have had the opportunity to work with Courtney at Herb Chambers. Courtney is professional, helpful, informative and, most impo I am very fortunate to have had the opportunity to work with Courtney at Herb Chambers. Courtney is professional, helpful, informative and, most importantly, listens to what her customer wants. If you are looking for a great BMW resource, call Herb Chambers BMW and ask to speak to Courtney. She's the best! More