Herb Chambers BMW of Sudbury

Good Customer Service My wife and I visited Herb Chamber BMW of Sudbury to purchase a 2015 BMW 535i. Our buying experience was very pleasant and the customer service was ex My wife and I visited Herb Chamber BMW of Sudbury to purchase a 2015 BMW 535i. Our buying experience was very pleasant and the customer service was exceptional. Their pricing was very competitive and the General sales manager Fahad went above and beyond to make us happy. I would recommend Herb Chamber BMW of Sudbury to anyone who is looking to purchase a new car. More

Thanks Pranav and Jason! I have been looking for a car to buy for over three years. I finally decided to get a 2011 BMW 328i xDrive, Manual transmission Coupe. We had a few gl I have been looking for a car to buy for over three years. I finally decided to get a 2011 BMW 328i xDrive, Manual transmission Coupe. We had a few glitches at first, but thanks to Mr. Pranav Gill, we got through it. The dealership itself is amazing. The people are friendly, they have every amenity that you can think of. Plus some. I would recommend them for you BMW purchase. More

Excellent Service experience with Will. My BMW 328xi 2011 had an issue with steering being very slow to return to its original position. Will has been assisting me as a service manager for My BMW 328xi 2011 had an issue with steering being very slow to return to its original position. Will has been assisting me as a service manager for last few visits and he has been excellent in getting the issues I have had fixed. He was very patient in listening to my concerns and taking notes on them and advising me in the right direction. He was able to convey my concerns very well to shop foreman and getting the issue resolved. He provided me with details of the what the issue was and which part was getting fixed, being a car enthusiast and an engineer, I rely on technical details to be satisfied with work being done. Also, on my last visit I mentioned about high pitch noise from the mirror on driver side (this is a known issue with last generation e90s) and he was able to work with the shop to dampen the noise. The service experience was excellent. I would highly recommend Will. More

BMW of Sudbury, Massachusetts is the REAL DEAL Outstanding and professional service - the whole experience was seamless and to say it was positive would be a complete understatement. They accommod Outstanding and professional service - the whole experience was seamless and to say it was positive would be a complete understatement. They accommodated my needs and their work was second to none. Thank you, Billy and Mo. More

Excellent service I bought my first BMW there from Charlie Karkaetedes. He was an amazing associate who had tremendous patience. I test drove 3 cars and he knew all t I bought my first BMW there from Charlie Karkaetedes. He was an amazing associate who had tremendous patience. I test drove 3 cars and he knew all the technical questions i asked. Charlie was very knowledgable about BMW in general from a history perspective, all the technology and driving experience. I highly recommend Charlie as the go to guy at BMW Sudbury. More

Excellent customer service & follow up We worked with John DiBitetto and he was excellent. He was very personable and committed to helping us find a car that met our needs and interest. I w We worked with John DiBitetto and he was excellent. He was very personable and committed to helping us find a car that met our needs and interest. I would recommend John and HCBMW to anyone looking for a customer focused experience. More

Curtis Mueller is a Solid Guy I just finished up putting in place a new lease with BMW in Sudbury and Curtis Mueller made the experience not only painless, but enjoyable. He's know I just finished up putting in place a new lease with BMW in Sudbury and Curtis Mueller made the experience not only painless, but enjoyable. He's knowledgeable about the products he sells and cars in general. Also, he was great at helping me decide which car was the best choice for me and getting the price I needed- and he wasn't pushy in the slightest. He made the logistics of signing and delivering the care easy. He even changed out a headlight in my old car for me when he came to drop off the new one. By the way, the old car had nothing to do with BMW or this lease. He's just really into cars and was trying to be helpful. Excellent experience, solid guy! More

We had a positive experience with Curtis of BMW Sudbury Curtis spent as much time with us after the transaction as he he did before. Our experience with Curtis during the buying process was very informativ Curtis spent as much time with us after the transaction as he he did before. Our experience with Curtis during the buying process was very informative and professional. His follow up after the purchase was impressive as he wanted to insure that we understood all the features of the car and helped us overcome some set up basics. We never felt like the sale was the end of the relationship or the process. More

Great transaction with Curtis Mueller I met Curtis at a BMW track day at NHMS this summer and ended up buying a M235i xdrive in September. Curtis was great to work with - not only does he I met Curtis at a BMW track day at NHMS this summer and ended up buying a M235i xdrive in September. Curtis was great to work with - not only does he know the products very well, he's a car guy. He took the time to understand my requirements and was able to get me the right car at the right price. I wouldn't hesitate to send my friends and family to him. Regards, Bill Hoffman Previous BMWs include 1988 635 Csi, 1997 540i Sport, 2001 M5, 2007 M6 More

Great experience with Curtis Mueller My car buying experience with Curtis was exceptional. He was extremely knowledgeable about the vehicle, took the time to help me through the sales pr My car buying experience with Curtis was exceptional. He was extremely knowledgeable about the vehicle, took the time to help me through the sales process without being pushy and after purchase spend time to teach me the ins and outs of the vehicle. I would highly recommend working with Curtis. More