
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Great experience with Curtis Mueller Curtis Mueller recently helped me with a lease of a 2014 535xi. It was my first time leasing a BMW, and Curtis was great. He was friendly and incre Curtis Mueller recently helped me with a lease of a 2014 535xi. It was my first time leasing a BMW, and Curtis was great. He was friendly and incredibly knowledgeable about cars in general, and BMW's in particular. He was very straight forward about features and options, and helped me find the car that had exactly what I was looking for in a very short time. And, once we found the car, the financial part of the transaction was transparent, fair, and as pleasant as one could hope. He was also incredibly accommodating with delivery and orientation. I would highly recommend working with Curtis. More
Good to find a straight-shooter I test drove a 428ix on a whim months ago, thinking that when the lease on my Infiniti ran out I might finally take the BMW plunge. Despite clearly kn I test drove a 428ix on a whim months ago, thinking that when the lease on my Infiniti ran out I might finally take the BMW plunge. Despite clearly knowing that I was window shoppping at that point, Curtis Mueller spent the better part of an afternoon with me, treating me exacty as if I might drive the car off the lot that day. When he promised to follow up I worried I might have signed up for months of hounding. Instead, Curtis kept very unobtrusively in touch, keeping me posted on promotions and vehicles in stock, but never pushing. When I was ready he worked overtime to find exactly the car I wanted (no easy task, given the new model) and then made the purchase process seamless. When Infiniti made returning my old vehicle about three steps more complicated than it needed to be Curtis not only drove me back and forth to the Infiiniti dealer, he ultimately just took the car off my hands and handled the return himself. Above and beyond and a really just pleasant and fun guy to work with. P.S. The 428 is AWESOME. More
BMW of Sudbury & Billy Hronas were great This was my first BMW and first a Herb Chambers dealership purchase, and it was a great. Unlike the experience I encountered at most other dealership This was my first BMW and first a Herb Chambers dealership purchase, and it was a great. Unlike the experience I encountered at most other dealerships I visited, Billy was eager to help and answer any and all questions we had but did so in a pressure-free manner, which was greatly appreciated. He was extremely accommodating and went out of his way to make sure that the entire experience went smoothly, including coordinating signing the papers and delivery of the car around last minute business travel that required me to be out of state. Kim in finance was also a real pleasure to work with and continued the great service into that part of the transaction as well. I will absolutely recommend Billy Hronas and BMW of Sudbury to friends and colleagues. More
First BMW experience I recently purchased a certified pre-owned 2011 3 series from BMW of Sudbury. This was my first experience buying a car from a dealership and I must I recently purchased a certified pre-owned 2011 3 series from BMW of Sudbury. This was my first experience buying a car from a dealership and I must say the experience was not as daunting as I thought it would be, mostly due to client advisor Marjorie Nicolas. Marjorie was very friendly, attentive and knowledgeable which was especially important as this was my first BMW. She answered my countless questions, addressed all of my concerns, and did so in a professional and sometimes humorous way. She made me feel very comfortable through the entire process from the initial Sunday afternoon where I test drove the vehicle to just a few days later when I picked the vehicle up. She kept me updated with phone calls and emails and has followed up with me after the purchase to make sure everything was going well and I was happy with my new car. I absolutely my love my new to me 3 series and I look forward to working with BMW of Sudbury and Marjorie in the future. More
Dealer Fraud - Parts swapped on vehicle. I custom ordered a new car, it came with bent rims @ 8 Miles. They tried to tell me it had "Square tires" from sitting on the boat. One of the worker I custom ordered a new car, it came with bent rims @ 8 Miles. They tried to tell me it had "Square tires" from sitting on the boat. One of the workers tipped me off that they replaced the rims with USED rims from another vehicle. They failed to disclose this before the sale. (4) attempts to get the rims repaired. Tech drove the car home for the night to help *identify* the problem (bent rims). Car came back with soft clutch and burning smell. Damaged 2nd gear synchro. Dealership failed to honor warranty and failed to acknowledge problem when this happened. More
Thank you, Curtis -- The 2014 X3 28i is amazing! I recently purchased a certified pre-owned 2014 3X 28i at BMW of Sudbury. I worked with Curtis Mueller. I purchase a car about every ten years, so w I recently purchased a certified pre-owned 2014 3X 28i at BMW of Sudbury. I worked with Curtis Mueller. I purchase a car about every ten years, so when I so, I put a lot of thought and consideration into the purchase--everything matters! The car, the dealership, the salesperson, the receptionist and more. I have to say that BMW of Sudbury is a superb facility and Curtis is an excellent sales person. I don't even like to use the word 'sales' because I never felt pressure from Curtis. He listened to everything I wanted and needed in a car and presented what was available. He is extremely knowledgeable about the BMW vehicles and cars in general. He let me test drive the car as often as I needed to feel comfortable with the purchase, and spent as long as I needed reviewing all aspects of the purchase from features on the vehicle to pricing to warranty and maintenance plans. I felt like I had a partner every step of the way. When I went to pick up the car, Curtis spent over an hour going over all the features until I was confident to drive off the lot. This is my first BMW, but surely not my last! I will be sending others to BMW of Sudbury and Curtis! More
Highly Recommend BMW Sudbury This is the third car I have purchased from Yong @ BMW Sudbury. He is extremely knowledgable and a real pleasure to work with. If you are thinking o This is the third car I have purchased from Yong @ BMW Sudbury. He is extremely knowledgable and a real pleasure to work with. If you are thinking of buying/leasing a BMW you owe it to yourself to visit BMW Sudbury! More
Great Experience! I recently had the pleasure of dealing with Marjorie Nicolas, at Herb Chambers in Sudbury. Marjorie was the consummate professional, and helped me fin I recently had the pleasure of dealing with Marjorie Nicolas, at Herb Chambers in Sudbury. Marjorie was the consummate professional, and helped me find the ideal car at the ideal price! From the moment I walked into the dealership the car was already waiting for a test drive - and when I picked the car up, Marjorie stayed late into the evening to make sure I knew how to use all the fantastic options on the vehicle! I would highly recommend this dealership as my overall experience from start to finish was first class! Dave More
Best salesman/sales manager and finance team Visit bmw of sudbury and talk to Fahad ,John D Bitieto and i ensure every customer your perception for car dealers sales man will change and towards p Visit bmw of sudbury and talk to Fahad ,John D Bitieto and i ensure every customer your perception for car dealers sales man will change and towards positive side ... Trust me when i say this ... They are the best ... What a friendly experience you get with these folks... They will never force you / make you change your decision amd will be very transparent ... I ended up getting 2 bmw ( 5 series and x5) ... I wish these guys best of luck ... For any future customer/visitor of bmw of sudbury don't forget to talk to these guys... They are awesome!!!!!! More
New purchase It was a pleasure working with John DiBitetto. He made the search and purchase of my BMW easy and simple. I would work with him again in the purchase It was a pleasure working with John DiBitetto. He made the search and purchase of my BMW easy and simple. I would work with him again in the purchase of a car. More