Herb Chambers BMW of Sudbury

Awesome Experience!!! It was a pleasant experience purchasing a Vehicle from this Dealership. Curtis knows his cars and has made sure all my queries were answered. I defin It was a pleasant experience purchasing a Vehicle from this Dealership. Curtis knows his cars and has made sure all my queries were answered. I definitely recommend Curtis if you are in habit of wanting to know everything about the Car (by everything i mean even the lap times and 0-60's :) ) More

The Best Car Buying Experience of My Life! I am your average middle-aged person who just loves cars. So much in fact, that my recent purchase at BMW of Sudbury is the 22nd vehicle I have owned I am your average middle-aged person who just loves cars. So much in fact, that my recent purchase at BMW of Sudbury is the 22nd vehicle I have owned in my lifetime. I have also helped friends and family purchase vehicles, so I am qualified to say that this was the very best experience I have ever had at a dealership. My last new car purchase was only a year ago, so I didn't need a car, I just wanted one! When I arrived, I was greeted almost immediately by Charlie Karkaetedes, and he had the car I called about ready for a test drive. After the drive, I knew that wasn't the car I wanted. I am very fussy about wanting as many of the "toys" as possible. Over the next several days, Charlie and I test drove at least six vehicles, and at long last found the perfect car. It was the right model in the right color, with all the bells and whistles. Charlie then worked diligently with dealership management to get me a very attractive price that fit by budget. During all of this, Charlie stayed patient and pleasant. He probably missed out on gaining some new clients because of all the time he spent with me, but he said it wasn't a problem. I am from out-of-state and Charlie saved me time by handling my registration. When I picked up the car, Charlie delivered it with class, and again took more time to thoroughly explain everything to me to my satisfaction. He has checked back several times by phone and email to make sure everything is ok, and that I have no questions. One other callout here, the F&I Manager, Mark Bertoli, made that process quick and painless. I usually refer to that part of the car buying process as "seeing the surgeon", because they remove any remaining cash from your person. In this case, Mark presented the options clearly, but did not pursue anything I wanted to decline. The paperwork was all ready and the process took no more than 20 minutes. Very pleasant and painless. If you are shopping for a new or pre-owned car, it's worth the time and drive to visit BMW of Sudbury. I love my new car; it's everything I dreamed of, and the whole experience was great. In closing, I have no relationship with anyone employed by BMW or the dealership. I am writing this review truthfully and sincerely because I am an extremely satisfied customer, and want to share my experience so you too can enjoy your next car purchase. More

GREAT EXPERIENCE I BROUGHT A 2014 X5 DIESEL ON APRIL 5TH AT BMW OF SUDBURY AND IT WAS ONE OF THE BEST THINGS I HAVE EVER DID IN MY LIFE. I WORKED WITH CHARLIE KARKAET I BROUGHT A 2014 X5 DIESEL ON APRIL 5TH AT BMW OF SUDBURY AND IT WAS ONE OF THE BEST THINGS I HAVE EVER DID IN MY LIFE. I WORKED WITH CHARLIE KARKAETEDES AND PRANAV GILL AND THEY WERE THE NICEST PEOPLE I HAVE EVER MET IN MY LIFE. THE DEALERSHIP IS VERY CLEAN AND BEAUTIFUL. AND ALL THE PEOPLE I SAW AT THE DEALERSHIP WERE HAPPY GOING AND FRIENDLY. CHARLIE KARKAETEDES IS A WONDERFUL PERSON NOT ONLY DOES HE CARE ABOUT HIS CLIENTS BUT HE ALSO WANTS TO MAKE SURE YOU ARE COMFORTABLE AND WHAT I ENJOYED ABOUT HIS COMPANY WAS THAT HE WAS HONEST AND RESPECTFUL. I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP TO ANYONE WHO WANTS TO PURCHASE A BMW. I WOULD NEVER GO ANYWHERE ELSE TO BUY A BMW. More

Amazing Experience at BMW of Sudbury! My expectations were exceeded by the staff at BMW of Sudbury. I felt very well taken care of by my client advisor Jason Hawksley from the minute I wal My expectations were exceeded by the staff at BMW of Sudbury. I felt very well taken care of by my client advisor Jason Hawksley from the minute I walked in until the minute I left. I left with a beautiful 2014 328i X Drive BMW and could not be happier with the vehicle. It has all the luxuries one would want in a car and Jason was nice enough to go over all of the features with me when it was delivered. If you are looking for an experience instead of being just a number I promise you will not be disappointed. More

fantastic experience. extremely knowledgable and professional both regarding the BMW products as well as direct competitors'. i would certainly recommend BMW of Sudbury and Curtis Mueller specifica professional both regarding the BMW products as well as direct competitors'. i would certainly recommend BMW of Sudbury and Curtis Mueller specifically to friends. More

After a slight hiccup in change of sales staff, Curtis took over our sale. He was very pleasant and knowledgeable, and kept us up to date with the status of our car. When we went to pick up the car, he wa took over our sale. He was very pleasant and knowledgeable, and kept us up to date with the status of our car. When we went to pick up the car, he was very patient as he went over the vehicle with me while I had my infant daughter, i.e. he had to keep stopping so I could attend her. We absolutely love our new X5! More

This dealership is really friendly and is very easy to work with. My sales person Curtis Mueller is very nice and helpful and knowledgable about the cars. I would recommend anyone that is looking to buy a work with. My sales person Curtis Mueller is very nice and helpful and knowledgable about the cars. I would recommend anyone that is looking to buy a car. More

I had a great experience working with John to purchase my 2014 BMW 328xi. He was VERY patient and friendly. I highly recommend this dealership! 2014 BMW 328xi. He was VERY patient and friendly. I highly recommend this dealership! More

It was a great experience buying a BMW at BMW of Sudbury. Jason Hawksley was exceptional sales person. He understood what I wanted asked all the relevant questions and found out some excellent certified cars Jason Hawksley was exceptional sales person. He understood what I wanted asked all the relevant questions and found out some excellent certified cars available in the lot. He was informative and had a very thorough knowledge about the cars and options they had. Signing the deal was made very easy as he understood my trading-in requirements and offered a very fair deal. Jason made sure everything was so reasonable that I didn't have to go through bargaining or negotiation hassles. The prices quoted by Jason for CPO BMW 3 series I bought were very reasonable and very competitive as compared to the market value of the vehicle on NADA and KBB. I have always seen car buying as a very painful and stressful experience but I would like to thank Jason for making the car buying experience fantastic and enjoyable. At no point in dealing with Jason, I felt he was unreasonable. He displayed excellent interpersonal skills. David was fantastic while doing the finances on the car and he had excellent knowledge about various combinations of deals, loan terms and maintenance options. He has a vivid personality with excellent communication and interpersonal skills. Having worked in finance before I was very apprehensive when I first started the deal but as I spoke with David, I was assured that deal had lot of customer benefit. He was excellent is showing the exact numbers and very patient as I tried various permutations before finalizing a combination of add-on benefits I chose. Overall BMW of Sudbury buying experience was fantastic and enjoyable and at no time I felt it was stressful. The sales and post sales people were friendly, customer minded and especially at no point in time pushed me for making a deal. More