Herb Chambers BMW of Sudbury

Enjoyed buying expierience at BMW of Sudbury by G.D.L Enjoyed buying expierience at BMW of Sudbury by G.D.L from Framingham, MA | December 7, 2013 I found a used Lexus RX 350 at BMW of Sudbury, J Enjoyed buying expierience at BMW of Sudbury by G.D.L from Framingham, MA | December 7, 2013 I found a used Lexus RX 350 at BMW of Sudbury, Jason Hawksley was my Client advisor. Herb Chambers has a unique way of presenting its product to a customer. My impressions of this dealership are all positive. My experience with Jason are as follows; I met Jason explained I was interested in a used Lexus RX 350 that was on his lot. Went to view the car, battery was dead, 'no problem', within a few minutes Jason was back with a battery pack and had started the car. The RX350 seemed to be exactly what my wife and I were looking for. I asked Jason if it would be possible on our test drive to stop by my house so my wife could take a look at it, 'no problem' my wife got to do a test drive back to BMW of Sudbury, all and all a enjoyable experience. Since this was a used RX 350 we wanted our mechanic to look over the vehicle again 'no problem', Jason coordinated with our mechanic to bring the RX 350 to him, this was not a easy process since my mechanic hade a emergency and had to cancel the first appointment, Jason drove the car to our mechanic and waited while he inspected the vehicle. I met Jason after the inspection and drove back to BMW of Sudbury for the final purchase arrangements. Jason's attitude was always to do whatever he could to help satisfy our needs (no sales involved, but rather what can I do to help) Jason made the the purchase of our Lexus RX 350 a pleasure More

John went above and beyond to assist us, being very patient throughout all our visits, test drives, questions, dealing with three young kids and carseats -- and in the end really made an effort to work patient throughout all our visits, test drives, questions, dealing with three young kids and carseats -- and in the end really made an effort to work with us in purchasing our first BMW and in assisting with our Performance Center Delivery. He is an outstanding BMW Advisor, highly recommended, and I look forwards to working with him again in the future. More

I continue to take my 2006 X5 to BMW of Sudbury for one simple reason -- the exceptional customer service I receive. Everything from drop off to pick up is easy, efficient, and friendly. My service advis simple reason -- the exceptional customer service I receive. Everything from drop off to pick up is easy, efficient, and friendly. My service advisor, Will Pauls, is personable, professional and goes above and beyond. He takes the time to explain all the repairs and answers all my questions thoroughly. We are pretty particular about our vehicles and the work done by the techs continually meets a high standard. They treat the car as if it was their own and I’m always pleased with the quality of the work done. I highly recommend the service department at BMW of Sudbury. More

I usually buy my BMWs from Tuley BMW in Nashua ,but decided to give a try to my local one in Sudbury ,and I was not disappointed. David Williamson who was my adviser offer to test drive,freshly brewed decided to give a try to my local one in Sudbury ,and I was not disappointed. David Williamson who was my adviser offer to test drive,freshly brewed coffee( wich was awesome after long day at work :-) ) I came on the night before Thanksgiving at about 7 pm, did test drive and by the time I finish with negotiation it was close to 9 pm,I choose to do paperwork on the same date and thanks to Mark Bertolli who was the paperwork guru I finish all business by about 10 pm. I did not realized that they were close at 8 30 but stay to work with me till all was done. On the day of delivery David Williamson went extra-mile with explanation of all the car futures ,help me to set up Sirius xm radio plus SOS system in case of emergency. Overall I had very good buying experience at BMW in Sudbury thanks to very professional team. Thanks again David,Fahad,Mark. Hope to do more business with you in the future. Benjamin K. More

John has been an absolute pleasure to deal with. He is very responsive, and willing to do whatever he can to help his customers- things like delivering a car to my house to surprise my wife and even offer very responsive, and willing to do whatever he can to help his customers- things like delivering a car to my house to surprise my wife and even offering to program the remote control for her garage. Highly recommend him and this dealership! More

Top quality professional courtesy and service at every level of the sales spectrum. Billy was very accomodating, friendly and above board the entire time. I valued the fact that my wife and I didn't hav level of the sales spectrum. Billy was very accomodating, friendly and above board the entire time. I valued the fact that my wife and I didn't have to run the gauntlet of getting passed over to the sales manager. Billy handled the whole sales process impeccably. Since I had to have our vehicle custom built, Billy kept me updated on the progress and when it arrived. He also took the time to review all the features and to take the vehicle on another test drive to make sure it was in perfect condition. I look forward to working with Herb Chambers BMW again and would recommend both the dealership and Billy. More

Went for a recall and everyone was very helpfull and friendly. I had to wait a few hour to get the job done and while waiting had some coffee and cake with Rita Poyatos who helped to pass time and serve friendly. I had to wait a few hour to get the job done and while waiting had some coffee and cake with Rita Poyatos who helped to pass time and served me great coffee while waiting. More

I found John extremely helpful when I had many questions. He was patient and always polite. He returned phone calls the same day and answered emails in a timely fashion as well. He was patient and always polite. He returned phone calls the same day and answered emails in a timely fashion as well. More

Having never bought a car before I was new to the entire process and was worried about getting a good deal on the car that I wanted. I had my eye on a certified pre-owned BMW 328i and found a few models tha process and was worried about getting a good deal on the car that I wanted. I had my eye on a certified pre-owned BMW 328i and found a few models that matched at BMW of Sudbury. Charlie was fantastic in helping me find and pick out the car that best matched my needs and budget. He was great in helping me hold the car for over a week while I waited for an insurance settlement check to come in. When I came back to purchase the I had the pleasure of finalizing my deal with David. He was able to get me a great interest rate even with my lack of credit. David was able to work his magic and get my in my car for a monthly price that was right in line with my budget. All in all, it was a great transaction from beginning to end. In 5 years I will be back here to get another BMW. More