Herb Chambers BMW of Sudbury

This dealership is a beautiful new facility with a knowledgeable sales staff who do not pounce on you once you walk into the door. It's a very nice alternative to other BMW franchises in-town. Unlik knowledgeable sales staff who do not pounce on you once you walk into the door. It's a very nice alternative to other BMW franchises in-town. Unlike at other dealerships where it is a lengthy process just to test drive vehicles, at BMW of Sudbury, you go drive first and then deal with computerized forms and paperwork later. Overall, it is well worth the drive to Sudbury and this is a very well run dealership. More

My experience with Steve Shifman was a pleasant one. Steve delivered personal service. He assisted with the set up of the electronics of my car that I wasn't familiar with and followed up with two calls Steve delivered personal service. He assisted with the set up of the electronics of my car that I wasn't familiar with and followed up with two calls to check I was 100% satisfied. I would recommend BMW of Sudbury. Herb Chambers dealerships are a step above the average car dealer every time we have bought a car. Thanks More

We found a beautiful red 2003 CLK430 Mercedes online and located at this dealership. We have worked with Herb Chambers Honda in Burlington so we did not hesitate to contact this Herb Chambers dealer. Once located at this dealership. We have worked with Herb Chambers Honda in Burlington so we did not hesitate to contact this Herb Chambers dealer. Once again, we were met by friendly, knowledgeable salesperson who went above and beyond to put us in the driver seat of this awesome car. Steve made sure every question was answered and took the time to verify that all the booklets were there for our future reference. He even made sure to test both keys - one did not work and he did not hesitate to let us know it would be replaced free of charge. This is our first Mercedes vehicle and I'm sure it won't be our last. Thank you very much to everyone at this Sudbury location and especially to Steve Shifman - he's terrific! More

They went above & beyond to make the purchase of my new X5 an enjoyable & exciting experience! On a very busy weekend, at a time that all sales reps were busy with other customers, Sara, as Business Dev X5 an enjoyable & exciting experience! On a very busy weekend, at a time that all sales reps were busy with other customers, Sara, as Business Development Mngr engaged with me to discuss what my purchase goals were & ended up consumating the sale. The whole team did a great job! More

I visited this dealer many times as I was having difficulty deciding which car to buy. Peter Vargo has been very helpful and patient in finding the cars that I was interested in and also advised me difficulty deciding which car to buy. Peter Vargo has been very helpful and patient in finding the cars that I was interested in and also advised me on various cars. Finally, Pater was able to find the right car with the right price for me. From shopping to delivery, BMW Sudbury offered me excellent service. More

From the minute I walked through the doors I had a very positive experience in this dealership with Kosta Pappas. I worked with Kosta through the final sale of my 2010 335i. He walked me though all my opti positive experience in this dealership with Kosta Pappas. I worked with Kosta through the final sale of my 2010 335i. He walked me though all my options and went out of his way to get my the best deal possible. I loved working with him and this was by far the best car purchasing experience I have ever had. More

I received great customer service at BMW of Sudbury, from sales associate Heather Turmenne, even though I've never bought anything there and came in asking questions about a used BMW that I had just bought t sales associate Heather Turmenne, even though I've never bought anything there and came in asking questions about a used BMW that I had just bought the day before at a completely separate Subaru dealership! The staff where I had bought this car didn't know how to set me up for BMW's onboard safety feature "BMW Assist," which was my main reason for stopping by a BMW Center the very next day. Even though I clearly wasn't about to make another car purchase anytime real soon, Heather went out of her way to make me feel welcome at BMW of Sudbury. She not only arranged to transfer the car's complimentary membership in "BMW Assist" into my name, in case I would need emergency assistance while driving, but she also helped me to schedule a maintenance appointment for a free inspection for the car, came out to the car and "paired" my cell phone with the car's onboard computer so I could use it for hands-free calling, copied my cell phone's address book into the car's computer, and set up several of the car's available programmable buttons for my convenience and taste, to make some daily operations easier. I felt very welcome at BMW of Sudbury, and I got a big boost towards fully enjoying my "new" BMW, even though I had bought it elsewhere. More

BMW computer board indicated that micro filter needed service, I was in Wayland border and called BMW Sudbury, called using BMW bluetooth and asked if I could stop by or do I need an appointment, Service service, I was in Wayland border and called BMW Sudbury, called using BMW bluetooth and asked if I could stop by or do I need an appointment, Service coordinator Bill checked if any team was available, green team was able to squeeze me in, it was around 7:30am. I enjoyed the facilities while waiting for the filter to be replaced. I usually go to BMW Norwood Gallery but I was in Sudbury area. Both Dealers are great to deal with. BMW marketing philosophy and strategy is working and of course it is the ultimate machine. More

I was referred to BMW of Sudbury by a trusted friend who has a long standing relationship buying vehicles with Kosta Pappas, General Manager. She knew I had been searching for a vehicle for a while and she has a long standing relationship buying vehicles with Kosta Pappas, General Manager. She knew I had been searching for a vehicle for a while and she told me that once I did my research with other dealerships, to then visit BMW of Sudbury last, as Kosta would be the one to give me the most for my money. She was absolutely right! Kosta arranged Thomas Babigian,a sales associate, to assist me throughout the process and he delivered my beautiful x3 to me with all of the minor touch-up requests completed, it looks beautiful and perfect! I also met Chris along the way who gave me an accurate trade-in value for my prior BMW and Dan, in finance, who worked hard to help me achieve the financing that I needed. All around, BMW of Sudbury exudes professionalism and I would refer any of my closest friends or family to them and feel assured that they will receive a quality vehicle and stellar customer service. Although I live almost an hour away, BMW of Sudbury has found a loyal customer. More

I visited BMW of Sudbury along with several others before thanksgiving. I planned on holding off especially with the holidays. The only dealership that followed up with me after several weeks were the staff thanksgiving. I planned on holding off especially with the holidays. The only dealership that followed up with me after several weeks were the staff at Sudbury. Sean, Sara and Chris kept me updated and I managed to take advantage of the Holiday Credit. They not only got me the car of my dreams, they save me money. Many thanks to all the staff at BMW of Sudbury. More