
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,139 reviews
George was great. Answered all my questions and helped me understand different payment options. George prepared the car and got me the new registration and plates with Answered all my questions and helped me understand different payment options. George prepared the car and got me the new registration and plates within two days. More
Great customer care in service. the showroom was being renovated so that was unfortunate. Lounge was comfortable and welcoming. Also appreciate the loaner service. the showroom was being renovated so that was unfortunate. Lounge was comfortable and welcoming. Also appreciate the loaner service. More
When I brought my 335 Xi for repairs at BMW of Sudbury, Elmin was extremely helpful in giving me an estimate for all the repairs, he gave me a loaner car and patiently answered all my queries while I made Elmin was extremely helpful in giving me an estimate for all the repairs, he gave me a loaner car and patiently answered all my queries while I made a decision whether to repair my 15 year old car or to trade it in for a new one. I decided to go the trade in route George was our salesperson and did an exceptional job in helping us navigate the car buying experience. We were very happy with the whole process and our new car! Pedro was our genius for the first tutorial for the new car and he was amazing. I have only good things to say about the BMW of Sudbury. More
Very easy time purchasing a vehicle. Sales was very professional and the process was very smooth. Almost all documentation was electronic and easy to read through. No pressure to buy. Bu Sales was very professional and the process was very smooth. Almost all documentation was electronic and easy to read through. No pressure to buy. But had the car I wanted and the price I wanted. I’ll be a repeat customer!! More
I brought my X5 in for routine maintenance including an oil change. I had a tire that was losing air. The technician was able to identify the issue (nail). My key Fob is coming apart and Maurah was able to oil change. I had a tire that was losing air. The technician was able to identify the issue (nail). My key Fob is coming apart and Maurah was able to warranty it and order a replacement. Pedro from the Genius team assisted with reconfiguring my Apple Car Play. The other service that I like is the mini detail. The car is returned to you all clean, vacuumed and shiny !! More
George was great kept me informed throughout the process and wasn’t hounding me. Very honest even if he didn’t know something or have an answer he’d let me know just that and get the information for me. I w and wasn’t hounding me. Very honest even if he didn’t know something or have an answer he’d let me know just that and get the information for me. I would’ve done 3.5 stars for the dealership itself though. It’s great but didn’t feel like everything ran as smooth like it has with my previous purchases of vehicles. I will say I did purchase right before a holiday (July 4) so that may have played a factor. Also car detail seemed rushed More