
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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My service manager, Maura Lee, was great to work with. Her communications were clear, timely, and friendly. Bryan, the tech doing the work, also communicated clearly. I got the information I needed to Her communications were clear, timely, and friendly. Bryan, the tech doing the work, also communicated clearly. I got the information I needed to make important decisions. I was glad to get the results of the safety inspection. More
Maura was fabulous. Clear, courteous, knowledgeable and professional. She made things super easy. She should run the dealership she is that good. Clear, courteous, knowledgeable and professional. She made things super easy. She should run the dealership she is that good. More
I would give a zero if I could. . I hit a pothole, called the day before, I have tire and wheel protection so should have been an easy fix . 4 hours later I left the dealership. S . I hit a pothole, called the day before, I have tire and wheel protection so should have been an easy fix . 4 hours later I left the dealership. Service manager is clueless. Asked 2 people to not wash my car because I have a plate that bends ,they washed the car and broke the plate . Drive anywhere but here for service . More
I visited two others BMW dealership before I visited Herb Chambers of Sudbury. I was impressed is completely different m. The sale force understand how to interact with the customer. No rush let you digest t Chambers of Sudbury. I was impressed is completely different m. The sale force understand how to interact with the customer. No rush let you digest the products and answers your questions. More
Chelsie Swann was courteous, knowledgeable and helpful throughout, and flexible on timing and getting the purchase closed. She made car buying terms transparent and the whole experience was pleasant -- no throughout, and flexible on timing and getting the purchase closed. She made car buying terms transparent and the whole experience was pleasant -- not like the old car buying days! And I get to own an X5! More
I would like to express my sincere gratitude for the exceptional service that you provided me with. Your team went above and beyond to ensure that my needs were met, and I couldn't be more pleased with exceptional service that you provided me with. Your team went above and beyond to ensure that my needs were met, and I couldn't be more pleased with the outcome. The professionalism, knowledge, and efficiency displayed by your staff were truly impressive. Your attention to detail and willingness to answer my questions was greatly appreciated. More