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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,124 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,124 reviews

March 21, 2023

Great customer service. Facility was outstanding. Everyone was helpful. Would highly recommend this auto dealership. More

by Wjsmyly
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're honored to receive your support and hope to see you again next time here at Herb Chambers BMW of Sudbury!

March 20, 2023

My service manager, Maura Lee, was great to work with. Her communications were clear, timely, and friendly. Bryan, the tech doing the work, also communicated clearly. I got the information I needed to More

by milanders747
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 22, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting the Herb Chambers BMW of Sudbury team with your vehicle! We're happy to hear Maura & Bryan provided you with top-notch service during your visit and we hope you won't hesitate to reach out if we can assist you with any future automotive needs. Take care!

March 20, 2023

Dishad was a great service advisor. He was able to take care of my problem and make sure that I had a loaner while my car was being repaired More

by cwlampert
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Recommend Dealer
Yes
March 20, 2023

Maura was fabulous. Clear, courteous, knowledgeable and professional. She made things super easy. She should run the dealership she is that good. More

by Nick.braithwaite2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Mar 21, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Nick! Maura and our team appreciate your recommendation! -Herb Chambers BMW of Sudbury

March 20, 2023

Pleasant friendly atmosphere Service Tech was great spent much time explaning how to reset the tires. Didn't have to wait long for service More

by jkfarina
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Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
Mar 22, 2023 -

Herb Chambers BMW of Sudbury responded

We're so happy to have made the service visit great for you! Thank you for being a Herb Chambers BMW of Sudbury customer!

March 18, 2023

I would give a zero if I could. . I hit a pothole, called the day before, I have tire and wheel protection so should have been an easy fix . 4 hours later I left the dealership. S More

by Kc
Service Time
Recommend Dealer
No
Employees Worked With
Don’t know the 2 sitting in service when I first got there that both acknowledged the no wash , Robert Cohoon
Mar 20, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm sorry to hear that your experience was less than satisfactory and will make sure this feedback gets reviewed with our team. If you'd like to speak with us further, please feel free to contact me directly at your earliest convenience. Respectfully, Sean King - General Manager - sking@herbchambers.com

March 18, 2023

Car was ready right on time as promised, service manager was very personable and pleasant. More

by bc
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Bicalho
Mar 21, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! We appreciate you visiting us here at Herb Chambers BMW of Sudbury and hope to see you again next time!

March 17, 2023

I visited two others BMW dealership before I visited Herb Chambers of Sudbury. I was impressed is completely different m. The sale force understand how to interact with the customer. No rush let you digest t More

by Francoisjc5097
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rami Aboutayoun
Mar 20, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for giving our Herb Chambers BMW of Sudbury team the opportunity to earn your business! We appreciate your positive feedback and hope we can be of service again in the future!

March 16, 2023

Chelsie Swann was courteous, knowledgeable and helpful throughout, and flexible on timing and getting the purchase closed. She made car buying terms transparent and the whole experience was pleasant -- no More

by Pedro
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chelsie Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Mar 16, 2023 -

Pedro responded

Sales staff is great -- Chelsie and Mackenzie are first rate

Mar 17, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback, Pedro! We're happy to hear you had a great experience working with Chelsie and we hope you enjoy your beautiful new X5. Please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

March 15, 2023

I would like to express my sincere gratitude for the exceptional service that you provided me with. Your team went above and beyond to ensure that my needs were met, and I couldn't be more pleased with More

by enameh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
Mar 16, 2023 -

Herb Chambers BMW of Sudbury responded

Your review has made our day and we sincerely appreciate you being part of our Herb Chambers BMW of Sudbury family! We hope that you continue to get the best from your vehicle and look forward to seeing you again! Thank you!

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