Herb Chambers BMW of Sudbury

Had a great experience with the dealership buying my first BMW. I was given updates on the production and delivery of my car, and picking up was pretty quick. first BMW. I was given updates on the production and delivery of my car, and picking up was pretty quick. More

Jack was great at keeping me up to date with the status of my lease car. He was happy to text early in the morning and late at night to ensure I received my car on time! He’s friendly and personable and cl of my lease car. He was happy to text early in the morning and late at night to ensure I received my car on time! He’s friendly and personable and clearly wants the best for his customers. Overall my purchase with Jack was a great experience! More

From the beginning of the process, my first contact with my sales rep was very pleasant. Not an issue with the dealership, but the process from ordering the vehicle to its receipt was very long and informa my sales rep was very pleasant. Not an issue with the dealership, but the process from ordering the vehicle to its receipt was very long and information about the process was less than readily available. In the end, the wait was worth it. Unfortunately my initial contact with the dealership left half way through the process. His replacement had big shoes to fill and did a very good job. I would recommend BMW of Sudbury to anyone that asks me. More

I had a great experience at Herb Chambers BMW of Sudbury and would recommend them to anyone looking for a new car. Jack O'Donvan was especially great, even taking the time to bring a car to us to test driv and would recommend them to anyone looking for a new car. Jack O'Donvan was especially great, even taking the time to bring a car to us to test drive when it wasn't available while we were at the dealership. (This is probably what clinched it for us.) The whole sales process was smooth, efficient and easy. My training session with Kunj was extremely helpful as well. Highly recommend! More

Chelsea was very professional and made the process very easy. Love it my experience with her and dealer easy. Love it my experience with her and dealer More

I had to wait for 37 min even with an appointment to drop off my car and talk to some one. Same during pick up. Had to call multiple times and wait for another 30 min. Disappointed and frustrated. People tim off my car and talk to some one. Same during pick up. Had to call multiple times and wait for another 30 min. Disappointed and frustrated. People time should be valued. More

I had a great experience at the dealership, quick, efficient and polite. Calling was challenging. efficient and polite. Calling was challenging. More

Vince was great. He was knowledgeable and helpful throughout the purchase process. Always patient and courteous. He also set up a tutorial time with Dipesh to go o He was knowledgeable and helpful throughout the purchase process. Always patient and courteous. He also set up a tutorial time with Dipesh to go over all the features of my new X3. Dipesh knows the BMW features inside and out. Overall, very happy with the experience. More

Service Group is very friendly and knowledgeable. Car was taken right in at the time of the appointment and received text and email notifications that the service was completed. Very satisfied Car was taken right in at the time of the appointment and received text and email notifications that the service was completed. Very satisfied More

Maurah was an extremely helpful service advisor: She was fully aware of my concerns and dedicated herself, in a caring manner, to resolving these difficulties. fully aware of my concerns and dedicated herself, in a caring manner, to resolving these difficulties. More