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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,111 reviews

October 31, 2022

The service I received from Bill was excellent. He went out of his way to make sure everything was perfect working order. He also stayed in close contact with me regarding my cars progress More

by Dudish3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Oct 31, 2022 -

Dudish3 responded

I wrote a response already

Nov 02, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review! We're happy to hear Bill took excellent care of you throughout this experience and we hope our Herb Chambers BMW of Sudbury team can be of service again in the future!

October 31, 2022

I found the dealership is very friendly and helpful. They are working as a team and really provide good service. Very pleasant team I work with. More

by ITSEYKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cappelletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Nov 01, 2022 -

Herb Chambers BMW of Sudbury responded

We value your kind review and five-star rating! We are happy to hear that your visit to Herb Chambers BMW of Sudbury was such a positive one and look forward to assisting you again! Thank you!

October 30, 2022

Absolutely the best place to buy a car I felt at ease at the dealership everyone was so friendly and my sales person Macario Louis was just as excited for me about the car as I was excited to buy the car I’ More

by brucec.35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunj Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macario Luis (sales) Awesome , Mackenzie Ditomassi
Oct 31, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Bruce! We're so happy that Macario earned your 5-stars! We look forward to seeing you next time at Herb Chambers BMW of Sudbury!

Nov 02, 2022 -

brucec.35 responded

I saw a quote at the dealership the other day “a car should be fun to buy as much as it is to drive and at Herb Chambers BMW Sudbury that’s exactly the way I felt because I hate the pressure at other dealerships I’ve been to.

October 30, 2022

Jack has been a wonderful partner through our purchase of two vehicles with him. He is very knowledgeable, available for questions and updates, and shows a genuine interest in helping his clients drive away More

by Clare and Oli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your awesome review! Jack is a huge asset to our team and is happy that he provided you with a great experience. We appreciate your review and look forward to working with you next time at Herb Chambers BMW of Sudbury!

October 28, 2022

I have always received quality service at this dealership. The service department is vey good. Expensive, but good. More

by What’s a screen name?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Oct 31, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your confidence in the Herb Chambers BMW of Sudbury team! We appreciate your support and look forward to seeing you next time!

October 27, 2022

Excellent sales team, especially Charlie Karkaetedes. Excellent service team too. Every item was handled professionally and diligently. More

by tpapageorge01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Oct 28, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing! We're so happy that Charlie and the rest of our team earned your 5-stars! We look forward to seeing you next time! -Herb Chambers BMW of Sudbury

October 26, 2022

I was extremely satisfied and very impressed the whole process was terrific . Thanks so much! More

by msdk11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Oct 27, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your review! -Herb Chambers BMW of Sudbury

October 26, 2022

Josue helped me purchase my Audi RS5, he was extremely helpful and very good at communicating. He kept in touch with me the whole processes and went beyond expectations to ensure i had a pleasant experien More

by Lizet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Bulux
Oct 27, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the kind review! We're so glad Josue had the opportunity to assist you with your recent purchase and we'll be sure to let him know how much you appreciate his stellar service. Thanks for visiting Herb Chambers BMW of Sudbury. We hope to see you again next time!

October 26, 2022

I have used this dealership for 6 years even though I did not purchase it at this dealership. Service and communication are excellent. Elmin Jonuz the service manager is very helpful and the staff are excell More

by cynthia.grenham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Oct 27, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Cynthia! We're so happy that we have had you as a customer for the past 6 years! We look forward to passing this along to Elmin! -Herb Chambers BMW of Sudbury

October 25, 2022

Very efficient and fast. The service was excellent as was communication. I hadn’t had good experiences in the past but now was very impressed and happy with it. Thank you! More

by Bkh4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Oct 26, 2022 -

Herb Chambers BMW of Sudbury responded

This is what we love to hear! We look forward to seeing you next time at Herb Chambers BMW of Sudbury!

Oct 26, 2022 -

Bkh4 responded

Unfortunately my car today had to be towed back to your dealership as there was a leak and I lost all the coolant. It is there now. So I guess my ratings from yesterday were premature, at least on the service side.

Oct 26, 2022 -

Herb Chambers BMW of Sudbury responded

I am so sorry to hear about this, I just sent this to Robert the Service manager so we can jump on it, if we haven't already. please reach out to he or I, we will make sure you are taken care. Again, sorry about this.

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