
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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The dealership is friendly but the sales rep we worked with needs more training. If you say you are calling in 5 minutes, call in 5 minutes. If you are have appointment at a certain time to pick up car, with needs more training. If you say you are calling in 5 minutes, call in 5 minutes. If you are have appointment at a certain time to pick up car, don’t leave your customer sitting for 30 minutes. Also understand the registration and sticker requirements of the state in which you are working. More
BMW wasn't even in the top 5 because of a prior poor experience with the fit and finish of the vehicle and the transaction from beginning to end. Jack O'Donovan and Joe D'Alfonso have turned that aroun experience with the fit and finish of the vehicle and the transaction from beginning to end. Jack O'Donovan and Joe D'Alfonso have turned that around. Professional, easy, low pressure, humorous, knowledgeable and willing to go the extra mile. They use the tools given by the dealership to the best they can be used. After buying 30 plus cars in my lifetime, this was the best experience and I will look to them first for the next transaction. More
The service was excellent. Wonderful job Mr Jeffrey!! My first time to own a car in Massachusetts. Mr Jeff did everything,that was awesome!!! Wonderful job Mr Jeffrey!! My first time to own a car in Massachusetts. Mr Jeff did everything,that was awesome!!! More
BMW Sudbury is a great location and everyone is very friendly. They have a bunch of cars on hand. Michael Chen in the service department was very transparent on pricing and effects of repairs. He also t friendly. They have a bunch of cars on hand. Michael Chen in the service department was very transparent on pricing and effects of repairs. He also tried his best to get me the best pricing possible. I would highly recommend him as a service advisor More
BMW Sudbury is consistent with their customer service & has always shown to put their clients first since. It’s been 2 years since my first experience with them & I haven’t had a bad one yet. I highly reco has always shown to put their clients first since. It’s been 2 years since my first experience with them & I haven’t had a bad one yet. I highly recommend working with Maurah Ann in the service department. She was transparent and provided me all the information I needed throughout my wait. More
From the moment I walked in, to the moment I left they helped me pick my car without feeling any pressure and kept me well updated as my buying process went along, I worked with Wilson and would definitel helped me pick my car without feeling any pressure and kept me well updated as my buying process went along, I worked with Wilson and would definitely recommend him to anyone I know looking for their next vehicle More
Great guy! Super responsive, knowledgeable and helpful. Not pushy at all. We would def seek him out for our next BMW! Super responsive, knowledgeable and helpful. Not pushy at all. We would def seek him out for our next BMW! More