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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,111 reviews

October 18, 2022

The dealership is friendly but the sales rep we worked with needs more training. If you say you are calling in 5 minutes, call in 5 minutes. If you are have appointment at a certain time to pick up car, More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vaseem Khan
Oct 19, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review. We will address your comments with our team, but in the meantime, please contact me if you wish to discuss this visit further. Thanks, Sean King - General Manager - sking@herbchambers.com

October 17, 2022

The staff is great, very friendly and excellent customer service. I highly recommend this dealership. More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Krikorian
Oct 18, 2022 -

Herb Chambers BMW of Sudbury responded

Heather, thank you for the kind feedback about our Herb Chambers BMW of Sudbury team! We appreciate your business and look forward to seeing you next time!

October 17, 2022

BMW wasn't even in the top 5 because of a prior poor experience with the fit and finish of the vehicle and the transaction from beginning to end. Jack O'Donovan and Joe D'Alfonso have turned that aroun More

by SH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your 5-stars! We're so happy that Jack and Joe provided you with a 5-star appointment! We appreciate your business and look forward to having you as a customer for life!

October 15, 2022

The service was excellent. Wonderful job Mr Jeffrey!! My first time to own a car in Massachusetts. Mr Jeff did everything,that was awesome!!! More

by Emmanuel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi, Jeffrey Duenas, Jaime Monegro
Oct 17, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Emmanuel! We're so happy that Jeff provided you with an excellent transaction! We appreciate your 5-stars and look forward to seeing you next time at Herb Chambers BMW of Sudbury!

October 15, 2022

BMW Sudbury is a great location and everyone is very friendly. They have a bunch of cars on hand. Michael Chen in the service department was very transparent on pricing and effects of repairs. He also t More

by mkwongshop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Chen
Oct 17, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience working with Michael at Herb Chambers BMW of Sudbury! We're so happy that we provided you with an excellent visit!

October 15, 2022

BMW Sudbury is consistent with their customer service & has always shown to put their clients first since. It’s been 2 years since my first experience with them & I haven’t had a bad one yet. I highly reco More

by Cheyenne Krom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurah Lee
Oct 17, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Cheyenne! We're so happy that Maurah Ann has provided you with excellent service over the past 2 years! We look forward to seeing you next time! -Herb Chambers BMW of Sudbury

October 13, 2022

From the moment I walked in, to the moment I left they helped me pick my car without feeling any pressure and kept me well updated as my buying process went along, I worked with Wilson and would definitel More

by Fxnaples2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for choosing Herb Chambers BMW of Sudbury! We're honored that Wilson was able to work with you during this sale. We appreciate you as a customer and hope you enjoy your new ride!

October 13, 2022

Outstanding service from making the appointment, checking in, the service itself, and the waiting area. More

by rgruhl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Oct 14, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your 5-star review! We're so happy that we catered to your needs! -Herb Chambers BMW of Sudbury

October 11, 2022

Great communication and expedient service. Had me in and out and thought through my cars maintenance plan well. More

by Emcine01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Oct 12, 2022 -

Herb Chambers BMW of Sudbury responded

It makes us so happy to know that we made your maintenance experience so great! Thank you for trusting Herb Chambers BMW of Sudbury with your vehicle!

October 11, 2022

Great guy! Super responsive, knowledgeable and helpful. Not pushy at all. We would def seek him out for our next BMW! More

by Wluettgen83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kunj Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mackenzie Ditomassi
Oct 11, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for leaving us your kind feedback and five-star rating! We look forward to seeing you again at Herb Chambers BMW of Sudbury!

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