Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Sudbury
Sudbury, MA
2,194 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,194 reviews
December 06, 2022
Chelsea was very professional and made the process very easy. Love it my experience with her and dealer easy. Love it my experience with her and dealer More
by Janiopaz
December 05, 2022
I had to wait for 37 min even with an appointment to drop off my car and talk to some one. Same during pick up. Had to call multiple times and wait for another 30 min. Disappointed and frustrated. People tim off my car and talk to some one. Same during pick up. Had to call multiple times and wait for another 30 min. Disappointed and frustrated. People time should be valued. More
by Sri Ama
Employees Worked With
William Kramer
December 03, 2022
Vince was great. He was knowledgeable and helpful throughout the purchase process. Always patient and courteous. He also set up a tutorial time with Dipesh to go o He was knowledgeable and helpful throughout the purchase process. Always patient and courteous. He also set up a tutorial time with Dipesh to go over all the features of my new X3. Dipesh knows the BMW features inside and out. Overall, very happy with the experience. More
by jshan9
December 01, 2022
Service Group is very friendly and knowledgeable. Car was taken right in at the time of the appointment and received text and email notifications that the service was completed. Very satisfied Car was taken right in at the time of the appointment and received text and email notifications that the service was completed. Very satisfied More
by cjanmartin
Employees Worked With
Robert Cohoon
November 27, 2022
Maurah was an extremely helpful service advisor: She was fully aware of my concerns and dedicated herself, in a caring manner, to resolving these difficulties. fully aware of my concerns and dedicated herself, in a caring manner, to resolving these difficulties. More
by spschlein
Employees Worked With
William Kramer
November 23, 2022
I have always found Herb Chambers BMW in Sudbury to be a well run, professional dealer. Great service department and the sales staff are top notch. I worked with Jack O'Donovan for my latest car purchase - well run, professional dealer. Great service department and the sales staff are top notch. I worked with Jack O'Donovan for my latest car purchase - he was well-informed, followed through on every aspect of the process and was simply a pleasure to work with. More
by matthew.gardner
November 21, 2022
I never thought I'd be leaving a review for a car dealership. BMW Sudbury is different. They treat you like family from start to finish. Charlie K. is a great guy who will respond to all of your need dealership. BMW Sudbury is different. They treat you like family from start to finish. Charlie K. is a great guy who will respond to all of your needs with a smile and handshake. Well done. Since writing this I’ve been back to HC BMW. Charlie is now sales manager and Vince Souza stepped in to sell me an EV. He’s exactly as all prepared, knowledgeable and helpful as Charlie. Thanks again HCBMW. More
by JoeBebe
Employees Worked With
November 21, 2022
John D. was absolutely fantastic to work with. He kept us informed every step of the way, made sure all our questions were thoroughly answered, and actively was absolutely fantastic to work with. He kept us informed every step of the way, made sure all our questions were thoroughly answered, and actively managed the entire closing process to ensure it was seamless. More
by M. Alfieri
Employees Worked With
Joseph D'Alfonso
