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Herb Chambers BMW of Sudbury
Sudbury, MA
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,111 reviews
September 16, 2022
Travis assigned for Service at 7am, Travis no shows and they don’t know how to assign someone else. I had to ask twice for someone to check me in simple oil change. Said shuttle service is Lyft, said 9 m they don’t know how to assign someone else. I had to ask twice for someone to check me in simple oil change. Said shuttle service is Lyft, said 9 minutes and 18 minutes later car shows, net 40 min to drop off a car no sense of urgency to get customers checked in. Pickup and no Travis to say sorry for being late, get check out go outside and we will bring your car around. Have to ask twice aid they guy coming after 10 min they go in and ask for keys as I can see my car in garage and drive it out myself. Nice older lady is only one seemed concerned they left me hanging and Travis sends me this survey. Service I hope was done, customer service was a 1 out of 5. More
by mwright
September 15, 2022
Service was great; loaner car was awful; agent handled my questions well and was pleasant my questions well and was pleasant More
by Jboudreau24
Employees Worked With
September 15, 2022
Professional and friendly staff. Clean and comfortable waiting area, reasonable price and charges. Highly recommended. Clean and comfortable waiting area, reasonable price and charges. Highly recommended. More
by Gene C
Employees Worked With
September 14, 2022
Travis was awesome! Super knowledgeable staff was able to diagnose an issue caused by another dealership. Couldn’t be happier! Super knowledgeable staff was able to diagnose an issue caused by another dealership. Couldn’t be happier! More
by nate.mullen
Employees Worked With
September 13, 2022
Great service! Travis was excellent at following up and explaining everything very clearly. No complaints! Travis was excellent at following up and explaining everything very clearly. No complaints! More
by markl
Employees Worked With
September 12, 2022
Kunj was very helpful and accommodating when I went in for some assistance with my new BMW. He was knowledgeable and resolved my issue very quickly and asked if I needed any other help. Overall an excel for some assistance with my new BMW. He was knowledgeable and resolved my issue very quickly and asked if I needed any other help. Overall an excellent experience for me. More
by Don
Employees Worked With
September 10, 2022
In March 2017 I purchased a new X3 SUV at BMW of Sudbury. I have returned there for every service interval. The Service Department personnel I have dealt with have uniformly been excellent, responsive, and I have returned there for every service interval. The Service Department personnel I have dealt with have uniformly been excellent, responsive, and well-informed. Their pricing is very reasonable given that we’re talking about a luxury vehicle. More
by CurtKrechevsky
