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Herb Chambers BMW of Sudbury
Sudbury, MA
2,194 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,194 reviews
November 19, 2022
Jack is an exceptional salesman and really went above and beyond to keep my business with BMW Sudbury. I have bought many cars through the dealership over ~15 years, but was honestly considering another opt beyond to keep my business with BMW Sudbury. I have bought many cars through the dealership over ~15 years, but was honestly considering another option this time around. He’s super responsive, down to earth, and makes the sales process incredibly easy and enjoyable. I couldn’t be happier with the new car and my decision to work with him…again! I will be back! More
by RHanson
November 18, 2022
The dealership is very professional and helps me keep track of all my BMW X1's needs. Alisha Schofield was my adviser on my last visit and she addressed all my car's issues admirably. Would recommend u track of all my BMW X1's needs. Alisha Schofield was my adviser on my last visit and she addressed all my car's issues admirably. Would recommend using this dealership. More
by david.m.macrae
Employees Worked With
Alisha Schofield
November 18, 2022
Jack O’Donovan is a diligent and detailed person to work with. He notified us quickly and went above and beyond to make our car buying experience stress free. with. He notified us quickly and went above and beyond to make our car buying experience stress free. More
by Kasper
November 17, 2022
Professional team from beginning to end. Chelsea and everyone at BMW Suudbury made the process easy. Chelsea and everyone at BMW Suudbury made the process easy. More
by Rohara17
November 17, 2022
Waited 2 hours for an oil change. They tried to “upsell” me on the need for the tires to be rotated and aligned at 9,000 miles! 😩 Declined. Once completed, I had to drive the car o They tried to “upsell” me on the need for the tires to be rotated and aligned at 9,000 miles! 😩 Declined. Once completed, I had to drive the car out of the service garage instead of them driving the car out front for me. In the future, I will go back to the BMW in Newport, RI. They understand service and even bring a loaner up to our condo in Bristol, RI and return the car when finished. I don’t plan to come back to Sudbury BMW. It was a disappointing experience. More
by karenleefoster1
Employees Worked With
Don’t know who was my service technician , Michael Chen
November 16, 2022
I bought my first car at BMW, couldn’t be more satisfied. Chelsie was great! Chelsie was great! More
by Laura
Employees Worked With
November 13, 2022
Awful customer service experience. Car was in for repair work under warranty, took 2 weeks to complete. The complete lack of communication was the biggest issue, had to constantly call Car was in for repair work under warranty, took 2 weeks to complete. The complete lack of communication was the biggest issue, had to constantly call to find out any updates. Would leave messages for a call back but never get one. Finally went to pick the car up this morning after calling to confirm it was ready and when I got there was informed it actually wasn’t ready and would be another 4 to 5 hours. Not one apology from anyone, service advisor didn’t even close out the service with me. The buying experience at this dealership wasn’t much better. Avoid if possible! More
by Steven Halloran
Employees Worked With
Maurah Lee
