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Herb Chambers BMW of Sudbury
Sudbury, MA
2,117 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,117 reviews
August 26, 2022
7+ hours my car was at the dealer for an oil change, inspection and alignment. They never even did the alignment. I waited for hours while my car was sitting in the lot “completed”. Just an awful exp inspection and alignment. They never even did the alignment. I waited for hours while my car was sitting in the lot “completed”. Just an awful experience. I’ll never step foot in BMW Sudbury again. More
by No one even called
Employees Worked With
I am not sure who I worked with.
August 24, 2022
Ian & colleagues provided clear timely communication about the status of my repair. He Informed me what the team was going to do and what the potential outcomes and costs would be. The entire experience about the status of my repair. He Informed me what the team was going to do and what the potential outcomes and costs would be. The entire experience seemed transparent. BMW Sudbury service was able to make a repair that another local dealer was not able to make. They have the equipment and professional staff to get work done right the first time. More
by Jamesg
Employees Worked With
Ian Hicks
August 24, 2022
The person I dealt with when I arrived was professional. Even though I did not have an appointment they took my car in right away. I did like the video of the examination of the car. Good work Even though I did not have an appointment they took my car in right away. I did like the video of the examination of the car. Good work More
by Nor
Employees Worked With
Robert Cohoon
August 23, 2022
I always receive excellent and courteous service no matter whether it is simply a question, inspection, small repair, or significant repair. matter whether it is simply a question, inspection, small repair, or significant repair. More
by Stdyer
Employees Worked With
John Majeika, Elmin Jonuz
August 22, 2022
It’s all about the dealership. I have purchased and had the best service from Herb Chambers at 2 of its dealerships, 10 years at Mercedes of Natick and currently at Herb Chamber I have purchased and had the best service from Herb Chambers at 2 of its dealerships, 10 years at Mercedes of Natick and currently at Herb Chambers BMW of Sudbury. On August 18, 2022, I experienced the first yr. maintenance service for our new BMW 3X. The client experience is interactive with its text notices as well as with the advisor on the telephone. Also I had 1/2 hour with the “Genesis” Dipesh Patel who was patient to teach me how to use the assist parking. I would highly recommend the Herb Chambers dealership in Boston area. Customer service was professional and made the process of getting car maintenance very convenient with the loaner car. More
by Diana
Employees Worked With
Other Employees :
John Monahan, Tegan Von Wasserman, John Majeika
August 22, 2022
They do an amazing job taking care of you and your car. They keep you informed about every details and your car gets fix promptly and professionally. They keep you informed about every details and your car gets fix promptly and professionally. More
by arturovillar
