Herb Chambers BMW of Sudbury

Jack was very helpful, knowledgeable and professional Would highly recommend asking for him if you visit BMW of Sudbury He guided us thru the whole process seamlessly Very easy to talk to an never a Would highly recommend asking for him if you visit BMW of Sudbury He guided us thru the whole process seamlessly Very easy to talk to an never a haggle He took it upon himself to get us the best price and the number we were comfortable with! More

Great customer service. In and out in time stated. Good advice anout what to fo with car at end of lease. In and out in time stated. Good advice anout what to fo with car at end of lease. More

I recently got a full service check/oil change done on my 2016 X3. Ethan Blount was my service advisor who was professional from start to finish and made sure I was well informed of the status of my car. I n 2016 X3. Ethan Blount was my service advisor who was professional from start to finish and made sure I was well informed of the status of my car. I needed tires and brakes for my vehicle in which I was given the cost and time it would take to do such work up front. Everything was done as promised and for the quoted cost. I was pleased! I also asked and paid for a full detail on my car (and not just the complimentary wash) Although my vehicles interior was impeccably clean I was disappointed that the exterior of my car was washed but had several water spots on the body and windows of my car. I had to towel it down once I got home. I’ve had better exterior washes when it was complimentary verses paying for a full detail. Otherwise, I had an overall positive experience at BMW Sudbury Thank you. More

Excellent dealership -- best I've dealt with. Jack O'Donovan was personable, prompt, helpful, and efficient. He knew his product, and applied no pressure. It was a pleasure doing business with Jack O'Donovan was personable, prompt, helpful, and efficient. He knew his product, and applied no pressure. It was a pleasure doing business with him and BMW of Sudbury and we will gladly return there should we want/need to buy another BMW. More

Everyone in the team worked very hard to make sure the buying experience was enjoyable. Wilson followed up on everything that we asked him regarding the car buying experience was enjoyable. Wilson followed up on everything that we asked him regarding the car More

Dealt expeditiously with my car, extremely courteous and professional, fixed the problem—will go there for all future service professional, fixed the problem—will go there for all future service More

Jack was very patient with me as I took awhile to figure out which path to take after my lease was going to end. He did a great job laying out my options for what to do next. I never felt any pressure and w out which path to take after my lease was going to end. He did a great job laying out my options for what to do next. I never felt any pressure and was instead presented with options. More

Jack O’Donovan is professional, knowledgeable and reliable. He took the time to answer my many questions and requests promptly and with a smile. I started looking for a car early on and this has been reliable. He took the time to answer my many questions and requests promptly and with a smile. I started looking for a car early on and this has been a long process. Jack was helpful each step of the way. More

Always lived near here and finally went to buy a car. Amazing people and the building is very nice. Amazing people and the building is very nice. More

Almir did a great job of overseeing the changing of my run flat tire on an emergency basis. run flat tire on an emergency basis. More