Herb Chambers BMW of Sudbury - Service Center

Brought my 2013 BMW X3 into BMW of Sudbury in for a full interior and exterior detail. Wow what a great job they did. The car looks amazing both inside and out. Would definitely recommend their service depa interior and exterior detail. Wow what a great job they did. The car looks amazing both inside and out. Would definitely recommend their service department. More

Worst car detailing ever, I wish I could upload the pictures. Literally cleaner before I drop my car for service.. These people have no integrity.. pictures. Literally cleaner before I drop my car for service.. These people have no integrity.. More

Very professional and thorough with excellent communication among the staff and the customer. Appreciate the heads up on potential issues and how to address them. Edward was particularly helpfu communication among the staff and the customer. Appreciate the heads up on potential issues and how to address them. Edward was particularly helpful on my state inspection and as a result did reach out to the RMV for a missing plate sticker. More

Yordanys and Stephanie Roffo were Great Stephanie is Always Great very happy with service here Always Great very happy with service here More

The BMW Sudbury is very comfortable place. Recently I did a vehicle maintenance there. The service is excellent and very professional. The agent Chavin was very kind and she provided various Recently I did a vehicle maintenance there. The service is excellent and very professional. The agent Chavin was very kind and she provided various recommendations and answered my questions patiently. the service was completed in a reasonable time. More

My vehicle went in and had numerous issues and Edward the service advisor walked me through what needed to be done. Everything was taken care of in a timely manner service advisor walked me through what needed to be done. Everything was taken care of in a timely manner More

I'v been a customer for several years. I find the service people to be very knowledgeable, professional and helpful. I find the service people to be very knowledgeable, professional and helpful. More

I recently had the pleasure of visiting BMW of Sudbury, and I must say, the experience was outstanding! From the moment I walked in, I felt welcomed and valued as a customer. A special shout-out to the and I must say, the experience was outstanding! From the moment I walked in, I felt welcomed and valued as a customer. A special shout-out to the service team, especially Nick and Billy. Billy was incredibly attentive and responsive when I was booking my appointment, assisting me through text messages to ensure everything was perfect. On the day of my visit, Nick made the process even smoother. He provided timely updates and answered all my questions with patience and expertise. The level of professionalism and care they exhibited truly set this dealership apart. It's clear they prioritize customer satisfaction, making my visit not just a routine service appointment, but a genuinely pleasant experience. I highly recommend BMW of Sudbury to anyone looking for exceptional service and a team that genuinely cares about their customers. Thank you, Billy and Nick, for making my experience so positive! More

Herb Chanbers BMW of Sudbury consistently provides Excellent and efficient service! Great communication of work done. Excellent and efficient service! Great communication of work done. More

Yordanys was amazing and his communication and actions were outstanding! Thank you for taking such good care of my car and me. The help and advice you provided was beneficial and saved me money. I have were outstanding! Thank you for taking such good care of my car and me. The help and advice you provided was beneficial and saved me money. I have always liked BMW, but this made me feel even better with someone like Yordanys at the helm. I will be back. More