Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

WORST Experience! After spending over 30mins looking around the lot I had to hunt down a sales person to help me. One sales person handed me off to another which was Ed After spending over 30mins looking around the lot I had to hunt down a sales person to help me. One sales person handed me off to another which was Edison Lika. Lika acted like I was wasting his time and didn't care about my experience at all! He was completely unprofessional as was another sales consultant who passed by joking about ointments in the middle of our meeting. Lika wasted no time running my credit and telling me to go to "some ma and pa shop down the street" even though I have an excellent credit score. I will never go to a Herb Chambers again and have shared my experience with multiple people. I am however happy to say, less than 2 weeks later I am now leasing a brand new 2015 Dodge and am so happy I didn't listen to Lika. More

Great Dealer! Go see Vito!!! Most people only feel the need to write a review if they had a negative experience which is usually true for myself as well. Rarely am I so compelled Most people only feel the need to write a review if they had a negative experience which is usually true for myself as well. Rarely am I so compelled to write a positive review after a buying experience. I really can't say enough about my sales guy Vito at Herb Chambers Danvers. Buying a car is just a frustrating experience no matter what you do. I've been to at least a dozen dealerships over the last few weeks, looked at at least 20 different new cars, and I can honestly say with ease that this was the best by far. Vito is an A+ salesman and really made me feel comfortable with the whole process. It's obviously a car salesman's job to sell as many cars as possible... but Vito's #1 priority while my wife and I were shopping for a Jeep Cherokee seemed to be our satisfaction and comfort level with every aspect of the process. That has had a huge impact on our decision to ultimately purchase the car from Vito at Herb Chambers and honestly we couldn't be happier. I can see why he was just as successful back home in Chicago. Five stars! More

Unproffesional and Dishonest Joe D in finance flat out lied about my loan rate. Told me it would be 3.9 but paperwork was written up at 3.99. Told my registration and sticker wo Joe D in finance flat out lied about my loan rate. Told me it would be 3.9 but paperwork was written up at 3.99. Told my registration and sticker would be available the next day- arrived at dealership to find it was not. Told me I could get my sticker in about 20 minutes, was told 15 minutes later that the entire states inspection sticker as down - it was not, I got one across the street. During my financing discussion, Joe D also spent a lot of time talking about drug addiction and marijuana dispensaries- he claimed that marijuana cures cancer but the govt does not want us know...truly one of the most bizzare financial conversations I have ever had. After 4 separate aggravating trips to the dealer , I finally was able to drive away in my new car with reg & sticker...never to return. More

excellent service John was great, professional and personable. I would recommend him for sales person of the year Thank You Joe was very helpful and professional in John was great, professional and personable. I would recommend him for sales person of the year Thank You Joe was very helpful and professional in dealing with the financial aspects Bob More

Dodge Charger John Puleo is an outstanding salesperson. He was extremely helpful, patient, friendly and Knowledgeable about vehicle my son and I wanted to purchase. John Puleo is an outstanding salesperson. He was extremely helpful, patient, friendly and Knowledgeable about vehicle my son and I wanted to purchase. He made buying a vehicle less stressful! Also, he went above and beyond to solve an insurance issue we experienced. In fact, he took extra time to explain the vehicles features to my son and made sure we had his phone number in our phones so we can contact him with any questions. My son and I agreed that we were extremely lucky to have John as our salesman!! More

short and sweet Kenneth was on point!! He explained everything so well and He made sure everything was taken care of at a timely manner.he never stop smiling thanks Kenneth was on point!! He explained everything so well and He made sure everything was taken care of at a timely manner.he never stop smiling thanks Kenny you made this experience a great one!!! More

Jeep wrangler unlimited sport purchase Very happy with service! No pressure. Edison was terrific. Worked with us on different vehicles and made the purchase actually enjoyable. Would abs Very happy with service! No pressure. Edison was terrific. Worked with us on different vehicles and made the purchase actually enjoyable. Would absolutely work with this dealership again. More

Ismael rocks! Great sales team and experience! I recently bought a 2015 Jeep Compass Latitude at Herb Chambers Jeep. After owning a Liberty for the past decade, it was time for an upgrade. Walking I recently bought a 2015 Jeep Compass Latitude at Herb Chambers Jeep. After owning a Liberty for the past decade, it was time for an upgrade. Walking into a car dealership as a single woman has a tendency to make you feel apprehensive. That is not the case- at all - at this dealership. Ismael Briceno was incredibly down to Earth and didn't try to sell me anything out of my price range. George Sanchez was wonderful, too, and they both worked to find me the perfect vehicle. It was an easy, awesome experience and I would definitely recommend stopping in the next time you're in the market for a new ride. Thanks, guys! I appreciate your honesty and respect. :) More

Great Experience We recently leased a top of the line Cherokee from Vito Scavo at Herb Chambers in Danvers. It was a great experience working with Vito and his manage We recently leased a top of the line Cherokee from Vito Scavo at Herb Chambers in Danvers. It was a great experience working with Vito and his manager. We did not feel pressured and feel we got a fair deal. Vito, personally, is a terrific guy to work with, and I believe he lives up to your motto "We don't sell people cars, we help people buy them". Vito well deserves any recognition you can give him for the fair, courteous, and respectful manner with which he conducts business. More