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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

Overview
Employees
Reviews
Vehicles
4.9
1,122 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,122 reviews

June 03, 2023

The service department has been great! Have had a couple of problems with my one year old Jeep Wrangler but they have been super! Communication is so important and Chelsea has let me know More

by Tmichnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
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Jun 07, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're happy to hear about your positive experience with our service team! We understand the importance of communication and we're glad Chelsea kept you in the loop with your one-year-old Jeep Wrangler. Thank you for taking the time to share your feedback! We look forward to seeing you again soon! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

May 31, 2023

Very much on time with the service and Brandon was very polite and got the job done very professional and quickly More

by Hafftyfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon five stars
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Jun 05, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We strive to provide timely and professional service here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury, so we're thrilled to hear that Brandon met those expectations for you. Thank you for taking the time to share your positive experience with us. We appreciate your business and look forward to serving you again in the future!

May 31, 2023

Chip was the best. Helpful along the whole process from start to finish Couldn't recommend enough. More

by burns_13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Rossetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Harris
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Jun 02, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Chip and the team are glad you had such a positive visit! Thank you for choosing Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

May 30, 2023

Adam was very helpful. he kept me inform. he explain things to me. there was a problem with my car they had to order the part he let me he would call me when it can in. he More

by candparcheryarchery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 31, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your review! We're happy that Adam provided you with excellent communication! We look forward to working with you again at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

May 29, 2023

Very helpful and knowledgeable! Really happy with my purchase and will be coming back for service appointments. More

by Kmquinnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Cudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We are so glad you had a positive experience here with our team! We hope that you enjoy your new ride and look forward to serving you at your first oil change! Thank you for being part of the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury family!

May 29, 2023

Kenney was very helpful and provided detailed vehicle information, he was very knowledgeable and facilitated a test drive. The vehicle wasn't 100% right for our needs however, Ken helped us with other op More

by mdhebert281
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rossetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Ferrell
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Jun 01, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're glad Kenney offered you excellent service and helped you find the perfect car here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! Thank you for recommending us and for choosing to work with us again. We appreciate the opportunity to serve you!

May 25, 2023

Easy to to deal with, not pushy. Honest and upfront about pricing and details involved with the vehicle More

by hwpriest71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lillian
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May 26, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your 5-star visit! -Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

May 25, 2023

Fifteen words,? I only need one word "Awesome" Chelsea is a pleasure to work with. The work was completed in short time. More

by gsantucci451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
May 26, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for taking the time to share your experience working with Chelsea at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We look forward to seeing you next time!

May 17, 2023

Chelsea was very polite and Professional. She got me in right away took care of my problems with my Ram and I couldn't have been happier thanks again. More

by Hoffa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Waugh
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May 19, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're grateful for your review, Hoffa! Our team is thrilled to know Chelsea provided polite and professional service, taking care of the issues with your Ram quickly. We hope to see you again in the future for any automotive needs you may have! Thank you! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

May 11, 2023

I was very disappointed after I was told that to check a small issue with my car will cost me $165 , without even mentioning how much it will cost to fix( the car engine doesn’t stop running at the red ligh More

by Vladas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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May 19, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Vladas, we apologize for the frustration you experienced. While we do value quality service, we understand that our prices need to be reasonable and competitive as well. That being said, the lack of transparency in pricing and repair is not what we aim for. We would like to make things right by you - please give us a call so that we can work out a solution together. Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

May 19, 2023 -

Vladas responded

It is not the cost of fixing the car. It should not be costing me money to plug into the computer to tell me that it is nothing wrong with the car. I do not mind to pay for the repair and diagnostic if it is needed.

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